Highcroft Veterinary Group - Keynsham Veterinary Centre – Vets in Keynsham
Clinic Overview
Highcroft Veterinary Group – Keynsham Veterinary Centre is part of the Highcroft Veterinary Group and operates within CVS. The practice offers routine small-animal care including consultations, vaccinations, neutering, dentistry, imaging and lab work, with access to broader referral services across the group such as cardiology, internal medicine, orthopaedics, ophthalmology and keyhole surgery. The group also states that 24-hour emergency care is available through its dedicated emergency service, MiNightVet Bristol.
Highcroft Veterinary Group – Keynsham Veterinary Centre is part of the Highcroft Veterinary Group and operates within CVS. The practice offers routine small-animal care including consultations, vaccinations, neutering, dentistry, imaging and lab work, with access to broader referral services across the group such as cardiology, internal medicine, orthopaedics, ophthalmology and keyhole surgery. The group also states that 24-hour emergency care is available through its dedicated emergency service, MiNightVet Bristol. Recent feedback is largely positive about the team’s manner and communication, with some recurring comments that prices are on the high side.
Services
- •Routine veterinary care: consultations, vaccinations, six-month health checks, nurse clinics, microchipping, parasite control, blood pressure checks, anal sac expression, grooming and nail clipping.
- •Surgery and dentistry: neutering, dentistry, and surgical care, with soft tissue surgery also listed within the group’s referral offering.
- •Diagnostics: X-rays, ultrasound and in-house lab work.
- •Additional services: pet travel documentation, home visits, therapeutic laser therapy, and an exotic animals GP service.
- •Referral services through the wider group: cardiology, internal medicine, ophthalmology, orthopaedic surgery, soft tissue surgery and keyhole surgery.
- •Emergency care: the group says out-of-hours emergencies are covered by its on-site dedicated emergency service, MiNightVet Bristol.
- •Examples mentioned by clients: first health checks for newly rescued dogs, smooth routine appointments, and clear updates on check-up results.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Recent reviews echo that theme, with some clients describing the practice as “a bit pricey,” “could be cheaper,” and mentioning prescription charges in particular.
People
- •Lisa (receptionist): repeatedly praised for being lively, bubbly, friendly and helpful, and often mentioned as setting a welcoming tone at the start of visits.
- •Veterinary team: reviewers commonly describe the vets as patient, clear in their explanations, and unhurried in appointments. One long-term client also highlights a long-serving vet they trust for her honesty and advice, though she is not named.
Reviews
Google rating: 4.6/5 from 94 reviews.
- •Many reviewers describe warm, patient care and say the vets explain findings clearly without rushing consultations.
- •Reception is a consistent strength in feedback, with Lisa especially singled out for friendly, upbeat service.
- •Several comments mention solid routine care, including first checks for rescue pets and smooth appointments with clear follow-up information.
- •The main negative theme is cost, with a few reviewers saying fees feel high; there is also one much older, very negative review about a euthanasia experience, which sits against many other comments describing compassionate long-term care.
