Highcroft Veterinary Group - Keynsham Veterinary Centre – Vets in Keynsham
Clinic Overview
Highcroft Veterinary Group – Keynsham Veterinary Centre is part of Highcroft Veterinary Group within CVS Group. It provides routine small-animal care including consultations, vaccinations, neutering, dentistry, imaging and in-house lab work, with access to wider referral services across the group such as cardiology, internal medicine, orthopaedics, ophthalmology and keyhole surgery. The group also states that 24-hour emergency care is available through MiNightVet Bristol.
Services
- •Routine veterinary care: consultations, vaccinations, six-month health checks, nurse clinics, microchipping, parasite control, blood pressure checks, anal sac expression, grooming and nail clipping.
- •Surgery and dentistry: neutering, dentistry, and surgical care, with soft tissue surgery also listed within the wider group’s referral offering.
- •Diagnostics: X-rays, ultrasound and in-house lab work.
- •Additional services: pet travel documentation, home visits, therapeutic laser therapy, and an exotic animals GP service.
- •Referral services through the wider group: cardiology, internal medicine, ophthalmology, orthopaedic surgery, soft tissue surgery and keyhole surgery.
- •Emergency care: out-of-hours emergencies are covered through the group’s dedicated emergency service, MiNightVet Bristol.
- •Examples mentioned by clients: first checks for newly rescued dogs, smooth routine appointments with clear follow-up on results, and prompt help for an unwell cat brought in during the day.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews broadly fit that picture, with some clients describing the practice as a bit pricey, saying it could be cheaper, and specifically mentioning prescription charges.
People
- •Lisa (receptionist): repeatedly praised for being lively, bubbly, friendly and welcoming.
- •Veterinary team: reviewers describe the vets as helpful, professional, patient and unhurried, with clear explanations. One long-term client also highlights a longest-serving vet they trust for her honesty and advice, though she is not named.
Reviews
Google rating: 4.6/5 from 97 reviews.
- •Recent comments describe a lovely, helpful and professional team, with good care for animals brought in both for planned visits and unexpected concerns.
- •The vets are often praised for being patient and not rushing appointments, helping owners understand what is wrong and what happens next.
- •Reception is a consistent strength in feedback, with Lisa singled out more than once for her friendly, upbeat manner.
- •The main criticism is cost, with a few reviewers saying the clinic feels expensive and mentioning prescription charges in particular.
