Zetland Veterinary Group - Patchway Veterinary Centre

Zetland Veterinary Group – Patchway Veterinary Centre is part of the wider Zetland Veterinary Group (with a main site and multiple branches) and is listed as an IVC Evidensia Positive Pawprint Partner. Based on the latest reviews, this branch is set up for routine vet and nurse appointments with an emphasis on keeping pets calm and owners informed. Owners mention a calm, quiet waiting environment, handling anxious dogs gently, routine procedures like injections and claw clipping, and end-of-life support including a condolence card after a pet was put to sleep.

Services

Services referenced directly in the available information include

• •Euthanasia/end-of-life care (one owner describes the team’s support when their cat was put to sleep, including follow-up condolence card).
• •Routine injections (an owner specifically mentions their pet “didn’t flinch with his injections”).
• •Claw clipping (explicitly mentioned in a review).
• •Care for anxious pets (multiple owners reference anxious dogs and the team being “brilliant” with them, and the practice being calm and quiet).

People

Named team member

• •Emma (vet): One reviewer says she “took her time explaining everything,” was “attentive,” and “took a genuine interest,” which stood out compared with the reviewer’s previous experiences elsewhere.

What owners consistently highlight about the team (not individual names)

• •Support during euthanasia: kindness and compassion “from the moment I called,” plus a condolence card afterwards.
• •Calm handling for nervous pets: reviewers mention an anxious puppy and a generally calm, quiet atmosphere that helped their pet stay relaxed during injections and claw clipping.

Reviews

Google rating: 4.8 stars from 131 reviews.

• •End-of-life care handled with compassion, including a condolence card after euthanasia.
• •Calm environment and gentle handling, with owners noting pets stayed relaxed for injections and claw clipping.
• •Support for anxious dogs, with staff described as “brilliant” with an anxious pup.
• •Clear explanations and time spent in consults, highlighted in one review naming vet Emma.