The Grove Veterinary Centre

- Recent feedback is very positive about the clinic’s kind, personal approach, with several owners saying staff were calm and reassuring when pets were anxious, stressed or unwell. - Communication is a recurring strength: owners mention clear explanations, regular phone and in-person updates, and supportive handling of insurance claims. - Several reviewers contrast the practice with larger or corporate vets, praising its independent, family-run feel and the sense that animal welfare comes first.

Services

•Preventative healthcare: vaccinations, parasite control and routine health checks. Recent reviews mention first appointments for a new puppy and normal checks for a cat.
•Medicine and diagnostics: blood testing is listed, along with imaging and investigations including X-ray, ultrasound and endoscopy.
•Surgery: the clinic lists routine and more advanced procedures, including keyhole procedures. Reviews also mention support through cruciate ligament surgery.
•Telemedicine and training: the practice lists a telemedicine suite and a veterinary nurse training facility.
•Day-to-day care examples: clients describe help with a poorly dog, care for two greyhounds, support for a cat in both routine and urgent situations, and thoughtful handling of dogs that find vet visits very stressful.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. In reviews, owners say they did not feel pressured into extra purchases, and some felt the practice put animal welfare ahead of money.

People

•Andy is named in reviews, including a first puppy appointment described as informative and a surgical case where the owner said they felt reassured after meeting him and the team.
•Tash is mentioned for helping with the insurance side of things and keeping an owner updated during treatment.
•The wider vets and nurses are repeatedly praised for being kind, patient, friendly and reassuring with both pets and owners.
•The clinic website also references a Certificate in Advanced Veterinary Practice (CertAVP), without naming an individual.

Reviews

Google rating: 4.9 stars from 149 reviews.

•Recent feedback is very positive about the clinic’s kind, personal approach, with several owners saying staff were calm and reassuring when pets were anxious, stressed or unwell.
•Communication is a recurring strength: owners mention clear explanations, regular phone and in-person updates, and supportive handling of insurance claims.
•Several reviewers contrast the practice with larger or corporate vets, praising its independent, family-run feel and the sense that animal welfare comes first.
•Written reviews mention a mix of routine and more complex care, including a new puppy appointment, urgent care for a cat, cruciate ligament surgery, and ongoing care for dogs and greyhounds.

Reviews for The Grove Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 149 we track in total. Recent reviews may not be representative of overall sentiment.

Naomi Hamilton

1 month ago

An excellent team who share real care for people’s pets. Communicative and also handled our dog, who finds the vet very stressful, incredibly well.

Sarah Webster

Henry Bromell

Mike Dimambro

2 months ago

Marvin Chan

Absolutely the most reliable vet in Bristol we’ve ever had. We have changed our vet twice before we came to the Grove, and our cat has visited here for both normal check and Emergency situations. The nurses are always very kind and patient with us and our cat, especially during the urgent situation, they always make sure both us and our cat are not in a stressful situation. Really appreciated we can find this great vet.

robyn jenner

7 months ago

Alex Osborne

9 months ago

Gemma Boulton

I was recommended The Grove vets by a work colleague as my Springer Spaniel needed cruciate ligament surgery and my current vet (a much bigger, multiple practice) would not do a direct insurance claim with my insurer. It was such a worrying time for us but as soon as I met Andy and the team, I was completely reassured that they were the right people to help us. It is clear to see that the animals welfare is the main priority here, rather than money. The care all the staff showed my dog (and me) throughout the whole experience was second to none. Regular check ins with us over the phone and in person, talking us through each step taken. Tash, who deals with the insurance side of things also kept me in the loop and made the whole process as pain free as possible. Will not go anywhere else now and 100 percent recommend

Falcon Bateman

Always friendly staff and always smiling

Sophie Bloomfield

Grove Vets are an incredible independent practice. They truly went above and beyond to help my cat, Sonny. Their personal, compassionate service not only helped Sonny feel better, but also made me, as his owner (and very anxious parent!), feel calm and reassured throughout. They really are the best vets we’ve ever had. Super grateful, 10,000/10.