
- Urgent referral responsiveness: owners describe being seen quickly after referral (same day/within 24 hours), including in serious mobility and kidney cases. - Advanced diagnostics and specialist pathways: reviews mention MRI for IVDD and CT for elbow dysplasia, plus oncology consultations and surgery pathways. - Communication that includes decisions and costs: multiple owners note clear explanations of treatment options (including side effects in oncology) and discussion of costs; one review mentions prompt responses between appointments.
Based on the clinic website and the latest reviews, services and capabilities mentioned include
Named staff mentioned positively in recent reviews include
Google rating: 4.9 stars from 128 reviews.
Note: Showing the 5 most recent Google reviews out of 128 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
Our 10 year old chocolate lab, Coki was referred to BVS, as an urgent referral, in March 2025. He was a very poorly boy, and we thought we were going to lose him at one point. From the point of referral we can't speak highly enough of BVS. Their reception staff are always so welcoming, friendly and compassionate, even armed with tissues when everything gets a bit too much! The specialist vets and all the nursing staff again so professional, kind and explain everything and different treatment options/costs that are available. If you have queries between appts and need to either ring or email the response is very prompt. Special mention must go to Lucca, Amy, Caroline and Dan. We will be forever grateful and indebited to them for their treatment of Coki and the love and care shown to him. Coki has come a long way since March last year and still a patient at BVS. We can honestly say that we believe they saved Coki's life and gave us our old, loving Coki back, he truly has a zest for life again and such a happy boy. Thank you just doesn't seem adequate or enough! Suffice to say we would recommend BVS!
a week ago
After bringing our 2.5 year-old Arlo to them at the absolute brink of death due to severe kidney issues after an urgent referral, they quite literally gave us our girl back. Arlo spent nearly 7 days in intensive care, and during one of the most terrifying weeks of our lives, the team at Bristol Vet Specialists showed nothing but exceptional care, compassion, and expertise. In particular, Lorna, Mafalda & Kostas. Each member of the team from front desk, back of house, ICU team & main office are by far the best in the field. Every single member of staff treated Arlo as if she were their own. Their knowledge and attention to detail were outstanding, and their communication was second to none, keeping us informed, reassured, and supported every step of the way. Even in the most uncertain moments, they took the time to explain everything clearly and honestly, while never losing their warmth or empathy. Thanks to their dedication, Arlo is now on the road to recovery, something we feared might never be possible. What they do here goes far beyond veterinary care — it’s lifesaving work carried out with genuine heart. Bristol Vet Specialists is truly one of a kind, and our family will be forever indebted to them for giving us more time with our precious girl. Thank you will never be enough ❤️❤️❤️
a week ago
My Miniature Dachshund, Lilith, developed IVDD really suddenly. She was referred to Bristol by a Local Vets and was seen less than 24 hours later. We were met by Riata and then she was examined by the Neurology team which resulted in her having a MRI scan. Unfortunately the outcome wasn't what we wanted but they helped make an extremely difficult decision more bareable. I can't thank you all enough for helping Lilith keep her dignity right to the end. Thank you from the bottom of my heart.
2 weeks ago
Top quality care was taken with our dog Florence, we cannot thank you enough
2 weeks ago
Easy to access. I had no trouble parking in the car park. Staff are all incredibly friendly to you and your pets the moment you walk through the door. All facilities were spotless and cleaned on a regular basis. Very thankful for all the kindness and individual care our cat received while she was there for a few days.
a month ago
We brought our dog Lady here after having been referred for a ct on her elbow for a dysplasia diagnosis. We saw Luis and his team and he was fantastic with her. He was also very informative to us. We came back after 7 months for Lady to have a surgery and once again he was brilliant keeping us in the loop, ringing us to tell her how she is, and really cared for Lady. Would highly recommend this vets and Luis to everyone who should need their services
a month ago
Lovey, welcoming vets. The pods for ensuring dogs are all kept to their own areas was great, reception staff very friendly and welcoming as you walk in. We saw Beth Rolfe in the oncology department after being referred by our vet. Beth talked us through all the options we had, and potential side effects etc. I could not rate the oncology team highly enough, and won’t hesitate to return, in the unfortunate event that we have to in the future.
3 months ago
My cat Rasputin was referred to Bristol Vet Specialists due to kidney concerns. I can only describe the care as amazing - good parking, refreshments available in the waiting area, lovely calm separate waiting area for felines and nice airy building. The team were great, from the receptionist who actually met me at the door to the team behind the scenes doing the various tests. Special mention to Luca, the main vet who handled Rasputin and was reassuring, knowledgeable and friendly. Not only did he patiently chat about my concerns and explained things in clear language, but he was also clearly an animal lover and handled Rasputin with kindness and respect, making him feel less anxious. I was updated quickly with results and thankfully all looks to be well going forward. Insurance was handled by the team for a small fee, meaning I didn't have to worry about paying up front for treatment. Can't recommend Bristol Vet Specialists enough!
4 months ago
You guys are awesome! When Willow suddenly stopped being able to stand on her back legs, we were destroyed. We were referred to Bristol Vet Specialists who were able to see us that same day on a Friday night. We drove the long journey worried that she’d never walk again… It’s been slow progress since the operation, but there has been progress. Then, all of a sudden last week, Willow started to walk again without being supported or encouraged. Amazing! Thank you so much.
4 months ago
If you want your pet well looked after and cared for then this place is amazing! The vets and all the staff have been fantastic, makes a difference when someone is actually caring with a consultation and takes time to notice my dogs ..that’s a huge tuck for me…such a nice atmosphere for dogs too as let’s face it, not many like a trip to the vet and I know mine doesn’t …they have enclosed open cubicles which makes it less stressful for my dogs. 5•••••
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