Highcroft Veterinary Group - Brislington Veterinary Surgery

Highcroft Veterinary Group - Brislington Veterinary Surgery is part of the Highcroft Veterinary Group (rather than an independent clinic). Recent reviews describe practical, repeat-use care for both cats and dogs, including dental work (“cats teeth out”) and support for anxious pets who are “VERY afraid of vets.”

From the group’s own website, Highcroft describes access to a 24/7 emergency service (MiNightVet Bristol) with dedicated night staff, plus in-house diagnostics (lab testing, X-ray, ultrasound) and a wide service list that includes routine consults, surgery and dentistry. Owners also repeatedly mention continuity (being able to “see the same vet every time”) and fast responsiveness when they need help.

Services

Services and capabilities described on the Highcroft website include

• •Consultations, vaccinations, parasite control, microchipping
• •Neutering and surgery (including soft tissue and orthopaedic surgery listed as referral services)
• •Dentistry
• •Diagnostic tests & imaging (in-house lab, X-ray, ultrasound)
• •Nurse clinics, six-month health checks, blood pressure checks
• •Anal sac expression, grooming & nail clipping
• •Home visits
• •Exotic animal care (website lists species beyond cats/dogs, including small mammals, reptiles and birds)
• •Referral services listed on the website: cardiology, internal medicine, keyhole (laparoscopic) surgery, ophthalmology, orthopaedics, soft tissue surgery
• •Therapeutic laser therapy
• •Emergencies & out-of-hours: the Highcroft website states 24/7 emergency care via MiNightVet Bristol with on-site dedicated emergency staff

Services specifically mentioned in the latest reviews available to us

• •Cat dental extractions (“get our cats teeth out”)

People

• •Izzy (vet): mentioned by name as “brilliant” with a dog, with one owner highlighting they get to see the same vet each time.
• •Kath Brock (role not stated; spoken to by phone in a review): described as having “went above and beyond.”
• •Reception team (not named): described as “friendly and helpful,” and one reviewer notes their anxious dog is “well catered for” by staff.

Reviews

4.9 stars from 74 reviews. - Dental work and follow-through on treatment: one owner specifically mentions their cat needing teeth removed and says the team were “helpful and attentive.”

• •Handling nervous/anxious animals: multiple owners describe gentle, patient handling for pets that are scared of vets, including an anxious dog and a “VERY afraid” bulldog.
• •Responsiveness and trust: reviewers describe the vets as “very responsive and helpful,” with repeat customers bringing multiple pets.
• •Continuity of vet: one owner values being able to see the same vet consistently.