
Rowe Veterinary Group in Yate, Bristol, stands out as a highly regarded clinic with a strong reputation among pet owners. With an impressive 4.7-star rating from 323 reviews, the clinic is well-regarded for its exceptional care and professionalism. Notably, the clinic offers both a Veterinary Nurse Training facility and emergency veterinary services, underscoring its comprehensive approach to veterinary care.
The reviews reflect a generally positive sentiment towards the clinic. Several reviewers, such as Kerry Elsworth and I MacMillan, praise the clinic for its caring and professional staff, highlighting its cat-only clinic and the team's commitment to animal welfare. The clinic is noted for its well-organized operations and clear communication regarding treatment options, which many clients find reassuring.
However, not all experiences have been positive. A notable negative review from Lauren Dean points out issues with communication and delays in receiving test results, which caused distress. This review highlights the importance of timely updates and transparency, particularly when dealing with urgent health concerns.
Despite this, the majority of feedback is overwhelmingly positive, with clients like Jacob Ricketts and Sue Grace expressing satisfaction with the care provided, even for challenging pets or first-time visits. While the clinic's services are described as somewhat expensive, many clients feel that the quality of care justifies the cost.
In summary, Rowe Veterinary Group is highly recommended for its expertise, compassionate care, and well-managed services, although improved communication during emergencies could enhance client satisfaction further.
Note: Showing the 5 most recent Google reviews out of 323 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
Always so good with the cats, they even have a cats only clinic now. Very patient and kind. All members of staff are lovely and they were so supportive when we were trying to get out pets weight down. Highly recommend.
4 weeks ago
A Caring and Professional Team at Rowe Vets – Yate I’ve had consistently positive experiences with Rowe Vets in Yate. The veterinary team is knowledgeable, compassionate, and genuinely committed to animal welfare. Whether it’s a routine check-up or an emergency, they’ve always treated my pets with kindness and care. You can tell they love what they do. The practice is well-organized, and appointments run smoothly. I’ve appreciated how clearly the vets explain treatment options and next steps—it’s reassuring to feel informed and involved. The reception staff are generally helpful and polite, and the environment is clean and welcoming. While costs can be on the higher side, I’ve found the quality of care justifies it. It’s worth it to know your pet is in safe hands. I’d recommend Rowe Yate to anyone looking for a reliable, professional, and caring veterinary service.
a month ago
Vets are lovely, receptionists are too. Shocking how it’s run. My dog has been very poorly for over a month now, he’s had a bad tummy and lost lots of weight in a short space of time. Paid over £200 to have stool samples tested. I called in to the practice to weight my dog on Tuesday, just to use the scales. I asked if the results from the samples were in and I was told yes, someone would call. Wednesday afternoon still no call so I called back, eager to know the results and get him on some medication to make him better! I was told that only the vet who saw me could give me the results, that she wasn’t in until Friday, and they’d leave her a message. All other vets were in clinics and I’d have to wait. Friday came, I left it until 4pm, no call. Chased up vets and all they said was they’d leave her another message to call and go through results. I’m surprised and saddened that if only a certain vet is allowed to give the results, why is time not allocated out of clinics to call and update us . At the end of the day, we have a poorly dog, who we are very concerned about, who we want better. The results came in 5 days ago (Saturday now!) and no one has called us or been available to let us know what’s wrong. If the sample is clear we have been told we need blood tests. Is 5 days of doing nothing not overkill when we could be getting on with getting him better? Let alone the fact that we have paid over £350 and we currently have nothing in return for this cost.i was Told by the vet that it would cost £100 for samples, when I dropped them back in after collecting them for three days, I was told it was £220 to send them off. Leaving me in a very awkward position at the counter with two young children and other people watching. Feel like no one cares about him or us.
2 months ago
Probably the best Vets i have ever used, i wouldn't take my dogs anywhere else. The staff are lovely they go above and beyond for any pets. One of our dogs is a bit challenging however Rowe are always happy to see him and go out of their way to help us.
5 months ago
Being our first visit to this vets both myself and Teddie were a tad anxious. However there was no issues at all. Everyone was friendly and helpful. The seating area has been well thought out and everything was well organised. Teddies first trip to the vets was very pleasant making it easier for our next trip. He was totally relaxed 8n the car going home.
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