
Yate Vets4Pets Ltd, located in Bristol, stands out as a prominent veterinary clinic with a strong reputation for quality care and service. It has received an impressive 4.6-star rating based on 248 reviews, indicating a high level of customer satisfaction. This large number of reviews adds credibility to the overall positive rating, suggesting consistent service quality.
The clinic offers specialized services including veterinary nurse training and emergency veterinary services, ensuring comprehensive care for pets at various levels of need. Among the staff, Chloe and Kate are frequently mentioned, noted for their exceptional care and going the extra mile for their patients. The reception team also receives praise for their friendliness and efficiency, contributing to the positive customer experience.
Customer reviews highlight a mix of experiences, though the majority are overwhelmingly positive. Julie Reed, a long-time pet owner, emphasizes the cost-effectiveness of the clinic compared to her previous veterinary practice, commending the compassionate care her cats received. Toni Griffiths and others echo this sentiment, appreciating the prompt emergency services and personalized attention given to their pets.
However, not all feedback is positive. Mike Broadbridge's review contrasts sharply with the overall sentiment, criticizing the clinic for high prices and subpar service. Despite this, the majority of reviews reflect satisfaction with both the quality of care and pricing, with several customers expressing gratitude for the professional and compassionate service received during difficult times.
In summary, Yate Vets4Pets Ltd is highly recommended for its competent staff, effective service, and reasonable pricing, making it a trusted choice for pet owners in Bristol.
Note: Showing the 5 most recent Google reviews out of 248 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
I moved to this veterinary practice in April this year after 40 years at my old veterinary practice. Firstly I have no idea how another reviewer has said they are expensive, they certainly haven't been to my old vets practice ! I did a spreadsheet on the costs for my old vets versus Vets for Pets and I have saved a significant amount of money by changing and I get better care for my four cats at this amazing practice. They have been fantastic for the last 6 months and this week they were tested beyond the norm with taking care of me through the rapid decline of one of my cats with kidney failure. The whole team from the receptionists to the nurses to the vets themselves were incredible and their professionalism, care, knowledge, understanding, compassion and support has been exceptional. I could not have got through this last week without the way they handled everything. I am struggling to express the depth of feeling and gratitude I have towards this practice. I am fiercely loyal and it took a great deal for me to leave my last vets after 40 years but I am so very happy that I did. So highly recommended on every level. 🌟🌟🌟🌟
3 months ago
Avoid like the plague, unless you want subpar service at sky high prices
a year ago
I honestly cannot fault anyone in the team. Reception have always been friendly and very helpful (and funny!) The nurses we have met have been so caring and the vets we have had consultations with have mostly been brilliant. More than once we have unfortunately needed emergency appointments and we have been seen to quickly. We take our puppy here (who had a very rough start in life and Chloe the vet managed to get her referred to Langford) and we also have had to take our 5 rats here on more occasionsthan I'dlike to admit to! In our most recent visit, Kate (who has always been brilliant), went the extra mile and allowed us to request a specific medication on top of their treatment and has ordered it in for us. We are so grateful for everything they have done and I can genuinely say from our experience, we have never once felt like we have been overcharged for the care/treatment we have been given. Thank you, team...❤️❤️❤️
2 years ago
Amazing!! From my initial call with a lovely kind and friendly receptionist (should have got her name) to Kate the vet and Toni the nurse, exceptional kindness and consideration for my lovely dog who was very poorly and needed an urgent operation. Every moment was professional, kind and caring. Would definitely recommend and will be popping back to thank them all for saving my dog and for looking after us both so well, thank you all at Vets4Pets Yate x.
2 years ago
Very happy with my experience. From start to finish- the receptionist were amazing on the phone and amazing in person. The vet I visited (maybe Richard but this is probably wrong!) was outstanding. The way he cared for my cat and taught my daughter who was with me. My daughter was nervous to go and she was beaming when she left. The vet was brilliant at explaining and talking though every step he took. We then saw the receptionist after, who gave my daughter a sticker and was brilliant with all our queries. I walked away so happy with my experience and have been waiting to leave this review as it was the best vet experience I have ever had. Will never go to another vet after this and want to give a HUGE thank you to both the vet and the lovely receptionists.
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