Rowe Veterinary Group in Bristol is a well-regarded clinic offering specialized services, including a veterinary nurse training facility and 24/7 emergency veterinary care. The clinic boasts a strong overall rating of 4.6 stars from 874 reviews on Google, which reflects a high level of customer satisfaction. This substantial number of reviews suggests a reliable and consistent quality of service.

The clinic has received praise for its compassionate and professional care, as highlighted in several positive reviews. Spencer Cottle shares his experience of late-night emergency care for his hamster, commending the clinic's sympathetic approach during a difficult time, even receiving a thoughtful sympathy card afterward. Similarly, Katie Holloway appreciates the dedication of the staff, especially during the emotional farewell to her pet.

Another review from Tania Manners highlights the clinic's stress-reducing techniques and professional staff, particularly noting the care taken by a staff member named Amy, and Jo in Reception for her patience and kindness. Gyunel Nevzat recounts a successful surgery for her cat, Princess Mocha, who recovered well after being treated for a broken pelvis, praising the attentive and skilled care provided by the doctors and nurses.

However, not all feedback is positive. Ben Steele's review points to serious concerns about record-keeping and communication. He describes a distressing experience where repeated concerns about his dog’s health were not documented, leading to a delay in diagnosis. This incident raises questions about consistency in the clinic's record management.

Overall, Rowe Veterinary Group is highly regarded for its expertise and compassionate care, though it faces some challenges in maintaining consistent communication and record accuracy. Pricing for emergency services is transparent, with a cited example of £158 for a late-night consultation, medications, and a scan.