The Vet Dept at Bristol Zoo Gardens, located in Bristol, specializes in emergency veterinary services with extended hours, providing vital care for animals in need. Based on 6,353 Google reviews, the establishment holds a commendable rating of 4.4 stars, reflecting a generally positive visitor experience.

Customer feedback highlights the zoo's appeal as a family-friendly attraction with engaging activities and experiences. Reviewers frequently commend the knowledgeable and friendly staff, particularly during interactive experiences such as the lemur feeding, where zookeeper Ben is noted for enhancing the experience with his insights and photography skills. Visitors appreciate the spaciousness and cleanliness of the facilities, as well as the variety of animals, despite some enclosures being less populated at times.

While the overall experience is praised, some reviews suggest minor improvements, such as enhancing the shopping options and expanding restroom facilities to accommodate growing visitor numbers. Additionally, food and drink prices are noted as being on the higher side, though the quality, particularly of the pizzas, receives positive remarks.

The zoo offers a unique balance of engaging animal encounters and leisure, making it a worthwhile visit, especially when planned strategically to maximize animal sightings. The ongoing expansion suggests a commitment to enhancing visitor experience and animal welfare. Overall, the Vet Dept at Bristol Zoo Gardens provides a satisfying and educational outing, particularly appealing to families with young children.