Zetland Veterinary Group - Backwell Veterinary Centre, located in Bristol, has earned a stellar reputation with a Google Maps rating of 4.9 stars from 47 reviews, demonstrating a high level of customer satisfaction. The clinic is praised for its compassionate care, particularly in challenging situations such as euthanizing pets, as highlighted by a recent review from Sarah Clark. Her comments underscore the clinic's commitment to providing respectful and supportive treatment, especially during difficult times.

Patricia Knowles appreciates the friendly and caring staff, reinforcing the clinic's reputation for excellent customer service. Sarah Clark commends the team for their expertise in handling complex surgeries, such as intricate thyroid operations, and for their exceptional after-care support. Her experience illustrates the clinic's capability in managing both routine and specialized veterinary needs with efficiency and empathy.

Further endorsements come from Catherine Richardson, who lauds the helpful and knowledgeable staff, particularly mentioning Kerrie, the receptionist, and Lucy, the vet. Their genuine care for animals and unhurried approach to appointments resonate with clients seeking a personal touch. Long-term client Karen Ford, having trusted the practice for over two decades, highlights the professionalism and compassion of Sue and her team, emphasizing their supportive role in making tough decisions.

While detailed pricing information is not available, the consistent five-star reviews suggest that clients find the services provided by Backwell Veterinary Centre to be of excellent value. Overall, the clinic stands out for its dedicated and empathetic care, making it a trusted choice for pet owners in Bristol.