Zetland Veterinary Group - Fishponds Veterinary Centre in Bristol is a reputable veterinary clinic known for its comprehensive pet care services. With a Google Maps rating of 4.6 stars from 232 reviews, the clinic demonstrates a strong track record of customer satisfaction, reflective of its commitment to providing quality care.

Positive feedback frequently highlights the friendly and supportive nature of the staff. For instance, Shannon Pegg praises the team for their warm and reassuring demeanor, particularly when handling non-routine appointments. Similarly, Sean Clark and Sam Neil Paul commend the staff for their kindness and professionalism during visits, including routine check-ups and surgical procedures such as neutering.

However, the clinic has received some critical feedback. Vasco Vendrame expressed concerns about the competence of the clinic when dealing with serious health issues, suggesting a preference for more comprehensive diagnostic approaches like X-rays or ultrasounds over physical examinations during annual checks. Elizabeth shared a similar sentiment, reporting dissatisfaction with the management of her dog’s eye ulcer, which prompted her to seek care elsewhere.

Despite these criticisms, the predominantly positive reviews underscore the clinic's dedication to pet welfare, with many pet owners appreciating the attentive and compassionate care provided by the staff. While individual experiences may vary, the overall high rating suggests that Zetland Veterinary Group - Fishponds Veterinary Centre is a reliable choice for pet owners in Bristol seeking quality veterinary services.