Zetland Veterinary Group - Westbury Veterinary Centre in Bristol is highly regarded for its exceptional veterinary care, garnering a commendable 4.8-star rating based on 65 reviews. This reflects a high level of customer satisfaction, suggesting consistent quality service. The clinic is known for its friendly and professional staff, who are praised for their attentiveness and expertise in handling various pet health concerns.

Customer reviews highlight the clinic’s welcoming environment and the compassionate care provided by the veterinary team. Many clients appreciate the reassuring advice and effective treatments given to their pets. For example, Christine James noted how her puppy's symptoms improved rapidly following a consultation, while Kim Nash expressed gratitude for the warm and comforting atmosphere that helped her pets feel at ease.

Despite the overwhelmingly positive feedback, there is a note of criticism regarding customer service, specifically concerning the behavior of a receptionist. Alison B mentioned a negative experience with the receptionist, which contrasted with the excellent care provided by the veterinary staff. This indicates an area for potential improvement in the clinic’s customer interaction outside of direct veterinary services.

Overall, Zetland Veterinary Group - Westbury Veterinary Centre is a trusted establishment in Bristol, recommended for its skilled veterinarians and supportive environment. While there is a minor critique of the reception, the majority of reviews underscore the clinic's commitment to pet health and client satisfaction, making it a reliable choice for pet owners in the area.