Animal House Vets

- Warm, professional care: Several owners describe the team as caring, kind and professional, including for first visits and over many years of use. - Good communication: Reviews mention treatment being explained clearly, reassuring appointments, and strong follow-up by phone and email in more involved cases. - Handling of nervous or sensitive pets: Owners say vets helped dogs feel relaxed, and one reviewer noted that their pup enjoys coming to the practice.

Animal House Vets in Bristol offers routine and preventative care for cats and dogs, along with dental treatment, surgery, 24-hour emergency cover and support for long-term conditions. Recent feedback is mostly positive, with owners praising the team’s caring approach, clear communication and calm handling of pets. A smaller number of reviews raise concerns about costs and convenience.

Services

•General veterinary care: Routine check-ups and ongoing care for everyday health concerns are part of the clinic’s core offering. Recent reviews mention both first visits and long-term use over many years.
•Vaccinations and preventive care: Cat and dog vaccinations are listed among the clinic’s routine services.
•Dental care and surgery: Canine and feline dental treatment is available, alongside surgical procedures.
•Emergency and urgent care: The clinic offers 24-hour emergency care, including an out-of-hours emergency service. Reviews also mention being able to get a last-minute appointment when a dog owner was worried about their pet.
•Long-term condition support: Reviews describe ongoing help with chronic and more complex cases, including lifelong medication needs and support for a dog with idiopathic epilepsy.
•Diagnostics, treatment planning and follow-up: Owners mention vets explaining treatment step by step, helping nervous dogs feel relaxed, and providing follow-up calls and email communication during a cat diagnostic process.

Pricing

No published pricing information is currently available for this clinic.

People

•Ffion Spilsbury (vet): Praised for diagnostic support, clear communication, follow-up calls and helping pets feel relaxed during appointments.
•Ida: Mentioned warmly by a repeat client, who says she is always lovely with their pup.
•Mark, Sarah and Izzy: Named appreciatively by a long-term client who felt they, along with the wider team, were honest, caring and professional during complex care over many years.
•Nursing and reception team: Reviews also highlight friendly front-desk service and supportive nursing care.

Reviews

Google rating: 4.7/5 from 51 reviews.

•Warm, professional care: Several owners describe the team as caring, kind and professional, including for first visits and over many years of use.
•Good communication: Reviews mention treatment being explained clearly, reassuring appointments, and strong follow-up by phone and email in more involved cases.
•Handling of nervous or sensitive pets: Owners say vets helped dogs feel relaxed, and one reviewer noted that their pup enjoys coming to the practice.
•Some concerns about cost and convenience: A minority of reviews describe the clinic as expensive, particularly for prescriptions and medication-related charges, and one review reports reduced convenience for nurse appointments.

Reviews for Animal House Vets

Note: Showing the 10 most recent Google reviews out of 51 we track in total. Recent reviews may not be representative of overall sentiment.

Delma Coughlan

6 months ago

1st visit to my local vet with my miniture dachshund. Very professional and caring. Have made an appointment arranged for Jan 26 for my 2nd dachshund. 😊

elvis budavs

7 months ago

Andrew Routley

1 year ago

Lois Myall

Ida is always lovely to my pup and he enjoys coming. The lady on reception is very friendly too.

Susan Steele

I have used Animal House Vets for the last 7 years for my dogs. We saw Ffion today,she was brilliant with Nell. Made her feel relaxed. I have much trust in this vets surgery for my important fur babies

David Poole

2 years ago

Overpriced!!! I do not tend to write reviews, but I have found Animal House Vet to be extremely unfair in how they go about their pricing. My dog has a life long condition which requires daily medication; AHV not only charge over 25% more for writing prescriptions than other vets, they were only willing to write it for 30 days worth of medication which would require me to pay £26 to them monthly for a simple piece of paper to get my dog meds! Other vets provide a prescription for the same meds for 6 months at a time! (only through a complaint to the Directors through one of the vets did I get a prescription for 3 months, but this is not standard practice). Additionally, when I have requested leaving their Pet Health Club, I have been charged £65.40 for only 3 months of Simparica.....this is an extortionate amount compared to the actual cost of the treatment payed by them. While I have to admit, the care of my dog by the actual vets was good and I do appreciate their work, the additional costs involved for receiving basic care is not worth it and it is more affordable elsewhere. Directors for AHV really need to stop making decisions regarding pricing that are making vet care for our loved ones no longer affordable!!

catriona whittingham

We've used Animal House Vets , since Skip was a puppy. He is 13 yrs old now. We managed to get a last minute appointment as we were concerned about Skip. The vet was lovely, very informative & reassuring. Each step of treatment was explained to us. We have/are happy with the service we received/ are receiving. Thank you

Jon Payne

Animal House used to be fantastic, however the service has dropped off. The hours at Downend have been reduced and we've had to take our dog to Chipping Sodbury or Chalks Road for nurses appointments. Apparently they've been taken over by a nationwide Vets Group so are no longer the local vet they used to be. In discussions about over charging for medication, I was told they have no say in the matter as it is set at a group level.

Sam Richings

I cannot recommend Animal House enough. Ffion Spilsbury has been nothing short of amazing in helping diagnose symptoms with our cat. Always follows up with calls and next steps, easy to communicate via email and you are never waiting long for a response. We have been to 3 or 4 veterinarians over the past couple of years and she by far has been the most knowledgeable and helpful. I recommend anyone with a cat to bring them here.

LeAnNe E

3 years ago

This is a retrospective review of the care the whole team provided to our dogs Roxy & Fangles when they were with us. Both of our dogs were registered with animal House since becoming our.s. 14 years. The service, care & attention to them & us was always kind & considerate & compassionate . One of our dogs Fangles had very special needs and had idiopathic epilepsy and required lots more intervention to make his life the best life in that time. Mark, Sarah, Izzy, the nursing and reception team were always honest, caring and professional throughout our bumpy road with Fangles, and equally with Roxy. I cannot recommend them highly enough. Thank you everyone.