Animal House Vets

Animal House Vets is a multi-branch practice (the website describes four clinics) focused on cats and dogs, offering routine care alongside dentistry, surgery, and stated 24-hour emergency/out-of-hours arrangements. In reviews, owners describe being fitted in quickly for urgent situations (including end-of-life care) and getting frequent progress updates during short-term intensive treatment. However, there are also reviews describing a failure to be seen when emergency care was needed shortly after 5pm, with the owner reporting their cat died soon after.

Concrete details mentioned include

•A “kitten package” that includes vaccinations, a microchip (inserted while under anaesthetic during neutering), and a bag of dry kitten food (neutering not included).
•Updates “every few hours” during a week of repeat visits for a cat.
•An instance where a vet returned early from lunch to see an unregistered cat needing urgent euthanasia.

Services

Based on the clinic website summary and owner reviews, services mentioned include

•Routine check-ups
•Cat and dog vaccinations
•Canine and feline dental care
•Surgical procedures (neutering is referenced in relation to microchipping under anaesthetic)
•Microchipping (specifically described as done while under anaesthetic during neutering, in the kitten package)
•End-of-life care/euthanasia (an urgent, same-day case is described in reviews)
•Emergency care: the website states 24-hour emergency vet care and provides information about out-of-hours service providers; one reviewer reports being unable to get the pet seen for an emergency shortly after 5pm

People

•Isabelle (vet): mentioned by name as helping a dog feel at ease during visits.
•Alex (nurse): mentioned alongside Isabelle for going out of their way to help a dog feel comfortable.

Owners also describe the wider team (vets, nurses, reception) as welcoming and engaged, with one review specifically noting frequent condition updates during a cat’s treatment.

Reviews

Google rating: 4.7 stars from 71 reviews.

•Urgent care access can be very good, but not consistent: one owner describes being fitted in within a couple of hours for an unregistered cat needing urgent euthanasia; another says they were told the clinic couldn’t see their cat during an emergency shortly after 5pm.
•Communication during treatment: one owner describes getting updates “every few hours” while bringing their cat in nearly daily for a week.
•Handling nervous pets/owners: multiple reviews mention pets being made to feel at ease and owners feeling listened to.
•Value bundles for kittens: a “kitten package” is described that includes vaccinations, microchipping (during anaesthetic for neutering), and a bag of dry kitten food (with neutering excluded).

Reviews for Animal House Vets

Note: Showing the 5 most recent Google reviews out of 71 we track in total. Recent reviews may not be representative of overall sentiment.

Georgie

4 months ago

Very good vets, kind and compassionate and very caring towards my cats. About 4 years ago I took my 21 year old cat here who needed immediately putting down after she’d had a severe seizure. She had been quite unwell and suffering old age. Even though I’d never been to this vet before and wasn’t registered, they went above and beyond to fit me in within a couple of hours. One of the vets came back from their lunch break early to help. Since then I’ve been taking all my new cats there since they were kittens. They do a ‘kitten package’ which saves a bit of money which includes vaccinations, a microchip (which gets inserted whilst under anaesthetic during neutering, the neutering procedure isn’t included) and a bag of dry kitten food.

a month ago

Andrew McKelvey

7 months ago

Wendy Millard

8 months ago

Fine up until needed. When emergency care was required response was they couldn’t see him locally, even though just after 5pm. Sadly our cat died shortly after.

5 months ago

Tom Palmer

11 months ago

Warm regards

Jo

a year ago

I moved to Animal House Westbury Park recently from another practice, and am very happy that I did. The vets, nurses and receptionists are lovely, and seem genuinely interested in my dog's health. Thanks

Susan Green

2 years ago

I have a five-year-old lurcher. He has always been to Animal House Vets on Northview. The staff always make him welcome. The vet, Isabelle, and nurse, Alex, go out of their way to make him feel at ease.

Sarah J Chilcott

Fabulous vets. Warm and friendly welcome. My dog absolutely loves going to vets! (luckily only for vaccinations) but they offer great advice. Highly recommend.

Julia Lietzau

3 years ago

Probably one of the best vets in Bristol, definitely know how to handle pets and worried owners! Had to go in there nearly everyday for a week with my cat, they have been giving me updates every few hours to let me know how he's doing. They do listen to the owners concerns and try to understand the worries, then act accordingly. The atmosphere in the clinic is also very good, you are greeted with a smile and from the moment you call them you feel as if you are in good hands.