Avon Lodge Veterinary Group

Services

• •Veterinary consultations and treatment (owners mention pets being assessed when unwell and going home with medication).
• •Blood testing/attempted blood sampling is specifically mentioned in one review.
• •Handling for nervous or stress-prone animals is repeatedly referenced, including
• •pre-visit communication about triggers/needs
• •trying to keep pets calm during the appointment
• •one account of a vet staying late so a dog could be seen alone to avoid stress
• •Preventative healthcare plan: Pet Health Club® is mentioned on the website (no inclusions or prices stated).

People

• •Jo (role not stated): Mentioned for being friendly and communicative by phone, and for ensuring the vet was aware of a nervous rescue dog’s triggers and needs before arrival.
• •Bec (role not stated): Credited with a calm, respectful approach to a large, nervous rescue dog—moving at the dog’s pace and respecting boundaries, which the owner felt helped the dog settle unusually quickly.
• •Josie (role not stated): Praised for being “amazing” and for taking time to explain and comfort both cat and owner.

Reviews

Google rating: 4.8 stars from 115 reviews. “”

• •Explanations and communication: owners say treatment is explained in an easy-to-understand way, and that staff spend time talking things through.
• •Stress-aware handling: multiple owners describe staff adapting to anxious pets (noting triggers ahead of time, respecting boundaries, and in one case staying late to see a dog separately to reduce stress).
• •Long-term loyalty: several reviewers mention using the practice for many years/decades and not wanting to go elsewhere.
• •One negative-leaning experience alongside overall loyalty: a cat owner felt there were too many blood-draw attempts and too many people in the room, causing distress—though they also say they would still not take their cat to any other vet.