Bristol PDSA Pet Hospital

Bristol PDSA Pet Hospital is part of PDSA (a veterinary charity) and is positioned to provide free and low-cost veterinary care for pets in need. Owners repeatedly mention treatment being “a fraction of the cost” compared with private practices, including one review describing a cat operation completed successfully with a good recovery. Recent reviews also flag practical and experience issues: one owner says they couldn’t work out how to book an appointment (phone options cutting off and no online booking), and another describes a distressing euthanasia consultation where they felt pressured and reported no tests were done.

Services

•Free and low-cost veterinary care for pets in need (as stated on the clinic website).
•Veterinary surgery is specifically mentioned in reviews (a cat operation, followed by recovery).
•Euthanasia is referenced in reviews (one owner describes being advised to proceed).
•Veterinary Nurse Training facility (from the clinic’s structured data).

People

•Sarah (reception manager) is named in one review, described as interrupting, raising her voice, and discussing personal details loudly in the waiting room (a privacy/confidentiality concern).
•Vets are described in multiple reviews as friendly/helpful; one reviewer specifically credits the team with enabling an operation they otherwise couldn’t afford, and another says pets are “well looked after.”

Reviews

4.6 stars from 329 reviews. The latest reviews include repeated praise for low-cost care and helpful staff, alongside a few serious complaints about access and communication. “”

•Cost and access to treatment: owners say prices are much lower than private vets; one describes an operation done for a “fraction of the cost” with good recovery.
•Speed/availability (mixed): one review mentions being “seen quickly” after approval, while another says booking was “totally impossible” due to phone lines cutting off and no online booking option.
•Difficult experiences (serious concerns): one owner reports feeling pressured into euthanasia and says no tests were done before a severe diagnosis was given; another describes a reception interaction involving raised voice and privacy concerns.

Reviews for Bristol PDSA Pet Hospital

Note: Showing the 5 most recent Google reviews out of 332 we track in total. Recent reviews may not be representative of overall sentiment.

Christine Morgan

in the last week

My experience was a pleasurable one the vets and nurses took time and patience with my dog taking swabs of my dogs ears examing the swab whilst Im there no waiting diagnosing the problem and giving the relevant medication providing an excellent service for just a donation so grateful we have PDSA

rebecca Davidson

a week ago

Lynn Jones

a month ago

My two dogs had their booster's today, so grateful to the team, pleasant and helpful staff.

Denise Mackenzie

3 weeks ago

I always receive an excellent service from the PDSA in Bristol. My pets are well looked after. The prices they charge are a lot cheaper than a private vet. They always try to do everything they can to help your pets.

greg kelbrick

Great service to the community

Lucy Johnstone

I have just adopted a cat which was registered with this vet but it seems to be totally impossible to book an appointment to have her checked. All the phone options lead to the line being cut off. There is no option for booking an appointment on the website. How does anyone manage to do this?

E Turner

Very kind and helpful staff, low cost treatment approve next day and seen quickly. Many thanks to all

Paula Davis

3 months ago

I couldn't have taken my little darling anywhere else, you can trust a 'PDSA VET' that their actually treating animals because that's their passion not all about the money..💸💸💸💰 FANTASTIC, GENEROUS, & LOVERS OF ALL ANIMALS.💕

Paige Daniells

Our cat got euthanized almost two weeks ago and looking back, our experience here was unacceptable. The vet suggested that we were being selfish if we didn't euthanize our cat and that the situation was hopeless. Seeing that our cat was unwell and trusting the vet, we decided to listen to him and put her to sleep. As soon as we got home we immediately regretted our decision. Without doing any tests, the vet determined that our cat had kidney cancer and would die in pain in the next week or so if we didn't put her sleep. He literally just felt her kidney area and diagnosed her within two seconds. After reading reviews from other people with similar experiences to ours, it seems that the pdsa are pretty happy to bin off your pets due to the fact it's a charity and people aren't required to pay. If you do take your pet here and they suggest euthanization, then please don't listen to them and get a second opinion from another vet. This place is completely unprofessional. They also expected a donation from us after this. I mean seriously, a donation for what? You guys didn't do any tests and pressured me to put my cat to sleep straight away. I seriously don't know why people work with animals when they clearly lack sympathy for them.