Bristol PDSA Pet Hospital – Vets in Bristol
Clinic Overview
- Many recent reviewers describe the staff as kind, patient, and helpful, with positive comments about both vets and nurses. - Owners often highlight affordability, saying treatment is much cheaper than private practices; one review mentions a cat operation completed for a fraction of the private cost, and another describes care given for a donation. - Recent service examples include booster vaccinations, ear swabs examined during the appointment, diagnosis and medication, and quick treatment after approval.
Bristol PDSA Pet Hospital is part of PDSA, a veterinary charity, and focuses on free and low-cost veterinary care for pets in need. Recent feedback remains largely positive about the kindness of the vets and nurses, the value of treatment, and the practical help the hospital provides when private care would be hard to afford. A smaller number of reviews raise concerns about appointment booking, communication, and one euthanasia consultation.
Services
- •Free and low-cost veterinary care for eligible pets: the hospital is set up to help owners who need lower-cost treatment, and reviews repeatedly mention affordability as a major reason for using the service.
- •General consultations and treatment: recent reviews mention pets being examined, diagnosed, and given medication, including a dog seen for ear problems where swabs were taken and checked during the visit.
- •Preventive care: booster vaccinations are mentioned in recent feedback.
- •Surgery: reviews include a cat operation followed by a good recovery.
- •Euthanasia: this is referenced in owner feedback about a difficult consultation.
- •Training facility: the clinic is noted as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Sarah (reception manager): named in a complaint about an upsetting front-desk interaction and a lack of privacy in the waiting room.
- •Vets and nurses: recent reviews often describe the clinical team as kind, patient, pleasant, and helpful, with praise for taking time during consultations and looking pets after well.
Reviews
Google rating: 4.6/5 from 332 reviews.
- •Many recent reviewers describe the staff as kind, patient, and helpful, with positive comments about both vets and nurses.
- •Owners often highlight affordability, saying treatment is much cheaper than private practices; one review mentions a cat operation completed for a fraction of the private cost, and another describes care given for a donation.
- •Recent service examples include booster vaccinations, ear swabs examined during the appointment, diagnosis and medication, and quick treatment after approval.
- •Negative feedback centres on access and communication, including difficulty booking by phone and no online appointment option, plus two serious complaints about a euthanasia consultation and a reception interaction involving raised voices and privacy concerns.
