Companion Care (Bristol Filton) Ltd – Vets in Bristol
Clinic Overview
- Owners often praise the practice for being friendly, efficient and caring, with reception staff regularly singled out for a warm welcome and helpful service. One reviewer also described the clinic as clean. - Several reviews highlight continuity and kindness, including seeing the same vets over many years and receiving a sympathy card after a pet’s death.
Companion Care (Vets for Pets Abbeywood) is part of the Vets for Pets group and has been operating since 2008. The clinic is presented as a modern, fully equipped practice with digital X-ray, ultrasound, an in-house laboratory and an on-site pharmacy, alongside surgery, imaging, anaesthesia and emergency/critical care. Out-of-hours support is provided via Vets Now.
Services
- •Routine and preventive care: general consultations, routine health checks, dental care, and repeat prescription requests via an online form.
- •Diagnostics and treatment: surgery, anaesthesia, digital X-ray, ultrasound, in-house lab testing, and an on-site pharmacy.
- •Emergency and more advanced work: the website lists emergency and critical care, with out-of-hours cover through Vets Now. It also lists areas of interest including dentistry, ophthalmology, neurology, soft tissue surgery, anaesthesia, exotic pets, and emergency/critical care.
- •Pets seen: the website names dogs, cats and rabbits. Reviews also describe care for small exotics including a gerbil and hamster, with one owner praising clear risk discussion and support around exotic-pet surgery, and another mentioning calm handling and advice during a cat claw-clipping visit.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews add some mixed context: one owner appreciated a detailed, staged treatment plan that took family finances into account, while another felt a fearful-dog consultation offered poor value and that suggested sedation would have added unnecessary cost.
People
- •Paul Guckian is listed on the website as Veterinary Surgeon & Practice Owner, and as having been involved with the practice since 2008.
- •Linus is mentioned in a recent review as one of the vets, praised for a calm manner and for explaining treatment options in detail while being mindful of a family’s budget.
- •Augustin is named in a review about gerbil surgery, with the owner highlighting honest discussion of risks and supportive care throughout the process.
- •Reception staff are repeatedly praised in reviews for being friendly, efficient and welcoming.
Reviews
Google rating: 4.5 stars from 427 reviews. Recent feedback is largely positive, with a few recurring criticisms.
- •Owners often praise the practice for being friendly, efficient and caring, with reception staff regularly singled out for a warm welcome and helpful service. One reviewer also described the clinic as clean.
- •Several reviews highlight continuity and kindness, including seeing the same vets over many years and receiving a sympathy card after a pet’s death.
- •Recent positive examples include clear communication around treatment choices and costs, and supportive care for exotic pets, including surgery for a gerbil.
- •Negative feedback includes one complaint about the practice not opening on time one morning, and another about a consult for a fearful, muzzled dog, where the owner felt handling was poor and suggested sedation would have added cost without enough benefit. An older review also alleges a serious clinical error involving blood results; that account is the reviewer’s version of events.
