Companion Care (Bristol Filton) Ltd

- Many reviewers describe the team as friendly, caring and approachable, with reception staff often singled out for being welcoming and helpful. - Compassion around bereavement stands out strongly, including kind support during euthanasia appointments and sympathy cards after a pet’s death. - Positive clinical examples include clear explanations of options and costs, staged treatment plans to keep care affordable, and supportive handling of rabbits and small exotics including a gerbil needing surgery.

Services

•Routine and preventive care: general consultations, routine health checks, dental care, and repeat prescription requests via an online form. Recent reviews mention ongoing rabbit dental burring and supportive follow-up care.
•Diagnostics and treatment: surgery, anaesthesia, digital X-ray, ultrasound, in-house lab testing, and an on-site pharmacy. Review examples include exotic-pet surgery for a gerbil and follow-up care for a rabbit after multiple incisions were removed.
•Emergency and more advanced work: the practice lists emergency and critical care, with out-of-hours cover through Vets Now. It also highlights areas of interest including dentistry, ophthalmology, neurology, soft tissue surgery, anaesthesia, exotic pets, and emergency/critical care.
•Pets seen: the website names dogs, cats and rabbits. Reviews also mention hamsters and gerbils, suggesting experience with some small exotics as well.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews add some context: several owners describe the team as reasonable and mindful of family budgets, while one reviewer felt a fearful-dog consultation represented poor value because sedation was suggested as an added cost.

People

•Paul Guckian is listed on the website as Veterinary Surgeon & Practice Owner, and as having been involved with the practice since 2008. Recent reviews describe him as kind, caring and reasonable.
•Linus is mentioned as one of the vets, praised for a calm manner and for explaining treatment options in detail while taking a family’s finances into account.
•Augustine is praised in recent feedback, and a review about exotic-pet surgery names Augustin as the vet involved; reviews highlight honest discussion of risks and supportive care throughout treatment.
•Hannah and Jess are both mentioned positively in reviews, alongside repeated praise for the nurses and reception team.

Reviews

Google rating: 4.5/5 from 434 reviews. Recent written feedback is mostly very positive, with a small number of complaints.

•Many reviewers describe the team as friendly, caring and approachable, with reception staff often singled out for being welcoming and helpful.
•Compassion around bereavement stands out strongly, including kind support during euthanasia appointments and sympathy cards after a pet’s death.
•Positive clinical examples include clear explanations of options and costs, staged treatment plans to keep care affordable, and supportive handling of rabbits and small exotics including a gerbil needing surgery.
•Criticism is limited but includes one complaint about the practice not opening on time one morning, and one poor experience involving a fearful dog consultation, where the owner felt handling and value were lacking.

Reviews for Companion Care (Bristol Filton) Ltd

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Reviews from pet owners who enquired with Companion Care (Bristol Filton) Ltd through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 434 we track in total. Recent reviews may not be representative of overall sentiment.

Grace

1 month ago

I’ve had such an amazing experience with this practice. My rabbit has been in quite frequently for dental burring and has recently had four incisions removed, and I honestly couldn’t be happier with the care he’s received. Paul is an amazing vet — so kind, caring and reasonable. He always does his best to keep costs manageable, and I’ve always felt that he genuinely has our best interests at heart. Hannah and all the nurses are also so lovely and gentle with my little nervous bun, which always puts me at ease knowing he’s in good hands. The reception staff are equally friendly and helpful. I honestly couldn’t fault this practice. I’m so grateful for all the care, advice and kindness everyone has shown us. ❤️

A

2 months ago

Caroline Simpson

3 months ago

Two weeks ago I had to have my beautiful Jasmine put to sleep. The team were very kind to me and to Jasmine. I wish to thank them so very much. When I came to collect her. There was some lovely cards from the team and I’m so grateful to them.

Gabrielle Bavin

4 months ago

All vet and nurses very approachable and caring and very kind to our dog Especially Augustine and Jess.. highly recommend 🐾👍🐾 Tilly now 15 years old 💖🐾💖

Cally Morgan

My elderly cat recently passed away, and the service I received from Vets for Pets Abbeywood was outstanding from start to finish. The care and compassion they have shown me and my family was faultless, we will forever be grateful. I cannot recommend them enough, they 100% care for the owner and the pet over making profit from the services that they offer.

Jasmine Ollis

7 months ago

Reece Kelly

L Claridge

Store is supposed to be open at 8.30am. I made a specific visit, and waited outside at 8.30 on a Friday for 15 minutes and nobody opened up. I

Michaela Holland

8 months ago

We’ve had a few appointments at vets for pets Abbeywood and the staff have always been so helpful and kind. Reception are very friendly on arrival and welcome you with a smile. I would like to give a mention to Linus, one of the vets, for his kind and calm manner. My mums cat is currently being treated by him and he went through all options in such detail whilst taking into account my parents situation and finances. There was no judgement just full support and understanding and came up with an affordable plan of action which we’re doing in stages to ensure Lily gets the help she needs within our limits. Thank you vets for pets!

Anne Holland

9 months ago

We have always found the staff here very friendly, efficient and caring with our pets and us! We’ve also had the same vets since we’ve been taking our pets there for about 8 years. We were very touched when we received a sympathy card when our hamster passed. Excellent care from everyone!