Highcroft Veterinary Group - Shirehampton Village Vets

Highcroft Veterinary Group – Shirehampton Village Vets is part of the CVS-owned Highcroft Veterinary Group. The wider group offers a broad small-animal service including dentistry, surgery, imaging and in-house lab work, and it also lists care for exotics such as reptiles and birds. The website states that 24-hour emergency care is available every day via MiNightVet Bristol.

Services

• •Routine and preventive care: consultations, vaccinations, parasite control, microchipping, neutering, nurse clinics, six-month health checks, and blood pressure checks.
• •Diagnostics and treatment: dentistry, soft tissue surgery, diagnostic imaging including X-ray and ultrasound, and in-house laboratory testing.
• •Additional practical services: anal sac expression, grooming and nail clipping, pet travel documentation, home visits, and therapeutic laser therapy.
• •Emergency and urgent care: the website lists 24-hour emergency cover through MiNightVet Bristol. Recent reviews also mention quick treatment for an emergency after a dog swallowed a glove, and prompt help when a dog needed to be seen urgently.
• •Referral and wider group services: within the wider group, referral options listed include cardiology, internal medicine, ophthalmology, orthopaedic surgery, keyhole surgery, and an exotic animals referral service.
• •Species seen: dogs, cats, rabbits and other small mammals, reptiles and tortoises, birds including poultry and birds of prey, aquarium fish, and zoo animals.
• •Examples from reviews: owners mention same-visit end-of-life care for an older cat, and one case where a photo of a cat’s eyelid lump was reviewed and reassurance given without needing a visit.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services.

People

Recent reviews specifically praise Sara and Rosie, and reception staff are also mentioned positively. More broadly, reviewers describe the team as friendly, professional, calm, and helpful.

Reviews

Google rating: 4.6/5 from 108 reviews. Recent written feedback is mostly positive, with a small number of concerns.

• •Emergency help and speed: one recent reviewer says their dog was treated very quickly in an emergency after swallowing a glove, praising Rosie and the wider team for being lovely and professional.
• •Compassionate end-of-life care: an owner describes same-visit euthanasia for a 15-year-old cat as calm and efficient, with Sara offering reassurance afterwards and reception staff also thanked.
• •Friendly, practical support: other reviewers mention professional service, quick appointments when a dog needed to see a vet, helpful advice for new owners, and one case of reassurance given from a photo of a cat’s eyelid lump.
• •Some concern about clinical assessment: one reviewer felt a dog’s ongoing ear discharge was not taken seriously until the pain became worse.