Rowe Veterinary Group

Services

• •24-hour emergency care: A 24-hour hospital is stated on the website; reviewers describe being seen late at night for emergencies.
• •Species seen: Dogs, cats, small furries, birds, and exotic animals are listed on the website; reviews specifically mention care for a hamster, cats, and dogs.
• •Diagnostics mentioned: An MRI facility is stated on the website; a review also mentions a scan performed during an emergency consult.
• •Surgery and treatment examples from reviews
• •Pelvic fracture surgery after a collision with a vehicle, followed by recovery over several months.
• •Lump removal/testing and subsequent cancer confirmation (reported as requiring the owner to push for testing).
• •Preventive care: Vaccination is mentioned in a review (including a low-stress approach: vaccinating a cat while it stayed in its basket).
• •End-of-life care and aftercare: Reviews describe euthanasia (“forever sleep”) and bereavement support, including sympathy cards.

Pricing

• •£158 for an out-of-hours consultation including medication and a scan (reported as a midnight emergency visit for a hamster).

People

• •Joe (vet): Mentioned as spending “a great deal of time” listening, examining a dog, and explaining findings in an easy-to-understand way.
• •Amy: Praised for a practical, low-stress vaccination approach—vaccinating an older cat while it remained in the basket rather than taking it out.
• •Jo (reception): Noted for patience in answering questions and being consistently helpful.

Reviews

Google rating: 4.6 stars from 884 reviews.

• •Clear communication during appointments: One owner highlights a vet taking time to listen, examine, and explain conclusions plainly.
• •Out-of-hours responsiveness: Owners describe being told to “come straight down” for late-night emergencies, with diagnostics and medication provided.
• •End-of-life support: Multiple reviews mention being supported through euthanasia and bereavement, including receiving sympathy cards afterwards.
• •Handling nervous/stressed pets: A cat vaccination was given without removing the cat from its carrier, which the owner felt reduced stress.
• •Record-keeping/complaints concerns (conflicting feedback): A detailed 1-star review alleges repeated concerns about a dog’s lump were not recorded, and that the clinic’s response to the complaint felt dismissive; this conflicts with many positive experiences reported by other reviewers.