Zetland Veterinary Group - Fishponds Veterinary Centre – Vets in Bristol
No Prices
No Prices Tracked
Corporate
Clinic Overview
- Many owners praise the practice for being friendly, gentle, and reassuring, especially with anxious pets and worried owners. - Reviews regularly mention clear communication and feeling listened to, with long-standing clients saying they have had good advice and care over many years. - Several comments highlight compassion in harder moments, including support during sad times, quick referral for a more serious condition, and careful updates during major treatment.
Services
- •Routine veterinary care including appointments, annual checks, and physical examinations. Recent reviews mention vets listening carefully to owners’ concerns, answering questions thoroughly, and helping anxious pets feel calmer during visits.
- •Common procedures such as kitten neutering, with one owner saying the procedure went smoothly and aftercare was excellent.
- •Checks after injuries or incidents, including a dog being seen after an attack by another dog.
- •Diagnostics and further investigation, with reviews mentioning discussions around X-rays and ultrasound where needed.
- •Referral onward for more complex treatment, including one case where Maria identified an underlying condition and arranged a hospital referral very quickly. Reviews also describe families being kept informed and supported during major treatment and recovery.
- •Eye-related care, although one older review reports dissatisfaction with the handling of an eye ulcer.
- •End-of-life support, with owners describing compassionate care around euthanasia and during difficult final decisions.
Pricing
No published pricing information is currently available for this clinic.
People
- •Maria: thanked for identifying an underlying condition, arranging a fast hospital referral, and showing compassion to a pet and family during a difficult period.
- •Leslie: singled out by one owner for really good service over a two-year period.
- •Jennifer: named in a negative review about the treatment of a dog’s eye ulcer and the handling of a complaint.
- •The wider team — including reception staff, nurses, and vets — is often praised for being friendly, calm, helpful, and supportive.
Reviews
Google rating: 4.7/5 from 245 reviews. Recent written feedback is overwhelmingly positive, with one clear negative review standing out around serious-case management.
- •Many owners praise the practice for being friendly, gentle, and reassuring, especially with anxious pets and worried owners.
- •Reviews regularly mention clear communication and feeling listened to, with long-standing clients saying they have had good advice and care over many years.
- •Several comments highlight compassion in harder moments, including support during sad times, quick referral for a more serious condition, and careful updates during major treatment.
- •One negative review questions clinical judgement in a serious case and expresses frustration about discussions around imaging, which contrasts with the otherwise very positive recent feedback.
