Zetland Veterinary Group - Stoke Bishop Veterinary Centre – Vets in Bristol
Clinic Overview
- Owners often describe the practice as friendly and reassuring from first contact, including positive experiences from the initial phone call through to the appointment itself. - A calm environment is a recurring theme, particularly for anxious owners and pets, with reception and consulting spaces described as soothing and well managed. - Reviews regularly mention clear communication, with staff taking time to explain treatment, answer questions, and talk through more than one option where needed.
Zetland Veterinary Group - Stoke Bishop Veterinary Centre in Bristol offers routine consultations and treatment for common companion animals, with owners also mentioning dogs, cats and guinea pigs. Recent feedback highlights a calm, friendly atmosphere, clear explanations, and considerate handling of anxious pets and owners. Reviews also mention practical help such as sedation-assisted nail trims, grass-seed removal, and arranging items between branches for collection.
Services
- •General consultations: the clinic website references consultations being included in a Pet Health Club® Plus plan, and owners regularly mention vets taking time to listen, answer questions, and explain options clearly.
- •Minor procedures and treatments: recent examples include removal of a deeply embedded grass seed from a dog’s foot and sedation to enable nail trimming.
- •Care for multiple species: reviewers mention bringing dogs, cats, and guinea pigs.
- •Support for anxious pets and owners: several reviews describe a calming reception and consulting-room environment and gentle handling that helped reduce stress.
- •Branch-to-branch support: owners mention internal transfers of items between branches, including arranging cat biscuits to be moved for collection elsewhere.
Pricing
No published pricing information is currently available for this clinic.
People
- •Lexy Hughes (Head Vet): repeatedly praised for clear explanations, taking time with anxious dogs, and hands-on care including grass-seed removal. Reviews also refer to her as Lexi/Lexy.
- •Ellie: singled out in a recent review for being especially welcoming and friendly.
- •Meg: thanked for arranging an internal transfer of cat biscuits to another branch for collection.
- •Wider team: reviewers also speak positively about the reception team, nurses, and vets, describing them as accommodating, knowledgeable, kind, and friendly.
Reviews
Google rating: 4.6/5 from 142 reviews. Recent written feedback is very positive overall.
- •Owners often describe the practice as friendly and reassuring from first contact, including positive experiences from the initial phone call through to the appointment itself.
- •A calm environment is a recurring theme, particularly for anxious owners and pets, with reception and consulting spaces described as soothing and well managed.
- •Reviews regularly mention clear communication, with staff taking time to explain treatment, answer questions, and talk through more than one option where needed.
- •Practical examples of good care include stress-conscious handling of anxious dogs, sedation-assisted nail trimming, embedded grass-seed removal, and helpful cross-branch support for supplies.
