Zetland Veterinary Group - Stoke Bishop Veterinary Centre | Vets in Bristol, Bristol

Zetland Veterinary Group – Stoke Bishop Veterinary Centre is part of a wider Zetland Veterinary Group network with multiple branches, and it holds an IVC Evidensia Positive Pawprint Partner accreditation. Reviews repeatedly describe a calm reception and consulting-room environment (notably for anxious cats) and a team that explains options and costs upfront before doing work or supplying medication. The branch setup is also reflected in day-to-day support, such as staff arranging internal transfers of pet food to another branch for easier collection.

Services

Services and capabilities mentioned in the available information include

•General consultations (the website references consultations being included in a Pet Health Club® Plus plan).
•Minor procedures/treatments, with examples from reviews
•Removal of a deeply embedded grass seed from a dog’s foot.
•Sedation to enable nail trimming.
•Care for multiple species, based on owner reports of bringing dogs, cats, and guinea pigs.
•Branch-to-branch support, including internal transfers of items (example given: cat biscuits moved to another branch for pickup).

People

•Lexi / “Lexy” (described by one reviewer as “head vet”): mentioned for hands-on treatment (removing a deeply embedded grass seed) and for handling dogs in a way owners describe as reducing stress and anxiety. Another owner described a sedation-supported nail trim where their dog settled without them noticing.
•Meg: credited with proactively arranging an internal transfer of cat biscuits to another branch when the owner couldn’t arrive before closing.

Reviews

4.6 stars from 139 reviews. - Calm, reassuring environment, particularly noted by owners who arrived anxious with their cat.

•Clear communication and time to listen, with owners saying explanations were thorough and questions were welcomed.
•Upfront cost transparency and options, including being quoted ahead of work/medications and given more than one plan for how to proceed.
•Practical, specific care examples, including embedded grass-seed removal and sedation-assisted nail trimming.
•Helpful logistics across branches, such as arranging transfers of pet supplies for collection elsewhere.

Reviews for Zetland Veterinary Group - Stoke Bishop Veterinary Centre

Note: Showing the 5 most recent Google reviews out of 142 we track in total. Recent reviews may not be representative of overall sentiment.

Lauren Mayer

3 weeks ago

First time visit after moving- wonderful surgery! Super friendly staff and felt as ease from my phone call to the visit. Special shoutout to Ellie!

Stefano Vermonti

a month ago

Amazing vets branch! Lexy Hughes (Head Vet) is truly amazing, I have never met a vet like her and have had dogs for 30 years! Thank you for always explaining everything so well and taking your time with my anxious pooch!

michale scott

2 months ago

Kim Lane

in the last week

Fantastic staff and service. Would recommend anyone to take their pets here.

Joan Atkins

I was anxious for my cat. But everything went well he behaved, as everything in the reception area and the consulting room was calming. I would recommend this practice to anyone. So thanks to you all.

Emily Dixon Fallon

Was going to pick up some biscuits for my cat but couldn't get to the surgery in time - Meg kindly offered to internally transfer the biscuits to my closest branch for pickup tomorrow! What fantastic service, thanks again Meg!

Sophie Dracott

3 months ago

Helpful, friendly, knowledgeable, and kind.

Cleo Mills

5 months ago

Lovely vets. Just wanted to say thank you so .much to Lexi for removing a grass seed that was deeply embedded in jacks foot. Lexi is a absolute star. :) Thank you too all the staff so kind and friendly.

Ingrid Anusic

Lexi is always kind and lovely with my two dogs catering for their needs while making it a stress and anxiety free experience for the three of us.

sean booker

7 months ago

A fantastic vet surgery from the minute you walk in. Head vet Lexy knows your companion inside out (as well as yourself) and is the best. The team at the vets from reception,nurses and everyone couldn't be more accommodating. My companion Keeva had to be sedated to have her nails trimmed and it's now quiet that I didn't know she went to bed🤣 highly recommended and we will never leave. Sean

Zetland Veterinary Group - Stoke Bishop Veterinary Centre