Zetland Veterinary Group - Stoke Bishop Veterinary Centre – Vets in Bristol
No Prices
No Prices Tracked
Independent
Clinic Overview
- Owners frequently describe the team as friendly, caring, and welcoming, from the first phone call through to the appointment itself. - Clear communication and thorough care are recurring themes, with staff praised for listening, explaining things well, carrying out careful examinations, and following up promptly with medication where needed. - Several reviews mention a calm and reassuring environment, especially helpful for anxious pets and owners.
Services
- •General consultations: the clinic website references consultations being included in a Pet Health Club® Plus plan, and owners regularly mention vets taking time to listen, answer questions, and explain options clearly. Recent feedback also describes thorough examinations, health checks, and prompt follow-up with medication.
- •Minor procedures and treatments: review examples include removal of a deeply embedded grass seed from a dog’s foot and sedation to enable nail trimming.
- •Care for multiple species: reviewers mention bringing dogs, cats, and guinea pigs.
- •Support for anxious pets and owners: several reviews describe a calming reception and consulting-room environment and gentle, considerate handling that helped reduce stress.
- •Branch-to-branch support: owners mention internal transfers of items between branches, including arranging cat biscuits to be moved for collection elsewhere and helping clients be seen at another Zetland branch when appointments were needed sooner.
Pricing
No published pricing information is currently available for this clinic.
People
- •Lexy Hughes (Head Vet): repeatedly praised for clear explanations, taking time with anxious dogs, and hands-on care including grass-seed removal. Reviews also refer to her as Lexi/Lexy.
- •Ellie: singled out for being especially welcoming and friendly.
- •Meg: thanked for arranging an internal transfer of cat biscuits to another branch for collection.
- •Wider team: reviewers also speak positively about the reception team, nurses, and vets, describing them as accommodating, knowledgeable, kind, compassionate, and friendly.
Reviews
Google rating: 4.6/5 from 147 reviews. Recent written feedback is very positive overall.
- •Owners frequently describe the team as friendly, caring, and welcoming, from the first phone call through to the appointment itself.
- •Clear communication and thorough care are recurring themes, with staff praised for listening, explaining things well, carrying out careful examinations, and following up promptly with medication where needed.
- •Several reviews mention a calm and reassuring environment, especially helpful for anxious pets and owners.
- •Recent examples of good service include fitting patients into another branch when a quicker appointment was needed, grass-seed removal, sedation-assisted nail trimming, and helpful cross-branch support for supplies.
