
Bristol A.R.C. Clinic in Bristol is highly regarded, boasting a strong rating of 4.7 stars from 168 reviews. This suggests a generally positive reputation among clients. The clinic is known for its commitment to rehoming abandoned animals, as highlighted by several reviews praising the dedication and kindness of the staff and volunteers.
The majority of the reviews are overwhelmingly positive. William Pritchard and Natasha Dullaghan both gave 5-star ratings, commending the staff's hard work and their exemplary care, especially in making clients feel welcome and comfortable. Natasha specifically mentioned the team's adeptness in handling her daughter's anxiety during their visit, which speaks to the staff's professionalism and compassion.
However, the clinic's reputation is not without blemish. Helen Bowden-Ford’s 1-star review recounts a troubling experience involving a stray cat. She described how, despite initial improvements in the cat's health, the clinic chose to euthanize the animal without notifying her, leaving her deeply upset. This review serves as a stark contrast to the otherwise positive feedback and highlights a potential area of concern regarding communication and decision-making processes.
Elise Anderson and Jakki Waller also provided positive feedback, noting the clinic's accessibility, helpful staff, and informative resources available to visitors. These elements contribute to the clinic's overall positive standing.
While the majority of reviews reflect satisfaction with the clinic’s services, the critical review underscores the importance of transparent communication, particularly in sensitive situations. Overall, Bristol A.R.C. Clinic appears to be a well-regarded establishment with a strong community presence and dedicated staff.
Note: Showing the 5 most recent Google reviews out of 168 we track in total. Recent reviews may not be representative of overall sentiment.
2 years ago
This is where you can go and rehome an abandoned animal and give therm a loving home. The staff and volunteers are working hard to keep this place running. This is a brilliant charity to donate to. I would love to work here.
2 years ago
Absolutely Amazing!! The staff are so kind and experienced! They were also brilliant with my daughter who suffers with extreme anxiety and made her feel welcome and calm when we went to visit our dog we adopted. The team who work there are truly amazing people and their work they do is amazing!
3 years ago
I found a stray cat at the end of August, and took him straight to the vets who said he was all round healthy and happy, except for some skin issues on his back that would be helped by steroids and flea treatment. Around a month after having him with us he'd improved massively but we thought such a loving boy deserved a better home where he could get the affection he deserved, as he was by himself a lot whilst we were at work all day, with busy schedules the rest of the time, and he had so much affection to give, so took him to arc. I was told when taking him in that it would take a few months for him to be adoptable whilst they got his back sorted and some more weight on him. We left our numbers and were told we could check-in to see how he was doing, but we tried not to so we didn't get any more attached than we already were. After checking the website for months and not seeing him I thought I'd call, just to find out they euthanised him. We weren't even told, or we would have taken him back in a heartbeat. I don't know if it's a funding thing or not but regardless DO NOT take strays here. He was so loving and affectionate, with so much life in him, and his skin was improving by the day when we took him in, they didn't even give him a chance. Rip sweet boy, you deserved so much better, and I'll regret giving you to these people for the rest of my life.
4 years ago
Easy to find and has a good easily accessible car park. We just dropped off goods for the animals. The people we spoke with were extremely helpful and friendly
7 years ago
This place does great things to ensure everyone can own a pet. Staff were very friendly and helpful as well as knowledgeable. Had loads of notices to keep you informed as well as lots of leaflets
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