Bristol Imperial Vets4Pets Ltd

Bristol Imperial Vets4Pets Ltd is part of the Vets4Pets group (a national chain). From the information available, this practice is used for routine appointments and minor procedures (a nail trim and check-up are mentioned), as well as surgical work such as spays. Reviews include multiple mentions of specific vets (Ana and Gabriel) and describe both supportive end-of-life care and handling of anxious animals, alongside complaints about pricing and consent/communication around sedation and testing.

Concrete details owners mention include

• •Nail trims and check-ups for a nervous rescue cat, with the vet taking time to help the cat relax.
• •Spay booking where the procedure did not go ahead due to swollen teats, followed by sedation and a hormone test (with the owner saying this happened without consent).
• •A consultation described as a “3 minute conversation” for travel-sickness medication, with the owner saying notes were not shared between Vets4Pets sites.

Services

Services and situations explicitly referenced include

• •Nail trim and check-up (cat).
• •Care for anxious/nervous cats (including rescue/stray background).
• •Ongoing care for an elderly dog, including help at short notice (no specific treatments described).
• •Spay appointment (dog) that was postponed due to swollen teats; hormone testing and sedation were carried out according to one review.
• •Support during euthanasia/“goodbye” for a cat (end-of-life care mentioned).

Pricing

• •Consultation fee mentioned: £52 (for a prescription request, described as required because the pet hadn’t been seen at this site and notes weren’t shared between sites).
• •One reviewer alleges being “tried to charge” £400 after a spay did not proceed, including £200 for sedation, plus hormone tablets and special food (exact prices for the tablets/food not broken out).
• •Medication cost mentioned by one reviewer: £30 per journey for travel-sickness medication, which they state was “over twice” the price of an online pharmacy (no medication name given).

People

• •Ana: Mentioned in multiple reviews for being patient and gentle with a nervous rescue cat during a nail trim/check-up, and for providing ongoing care for a very old dog. One reviewer also says she helped “on very short notice.”
• •Gabriel: Mentioned for supporting a family kindly during the process of saying goodbye to a cat, and treating both the family and the pet with respect.

Reviews

Google rating: 4.5 stars from 265 reviews. “”

• •Handling of anxious animals: one owner describes a nervous rescue cat relaxing during a nail trim/check-up due to the vet’s gentle approach.
• •End-of-life support: one owner highlights respectful, kind support when saying goodbye to a cat.
• •Short-notice help: one owner says they received help for an elderly dog with very short notice.
• •Value/charging concerns: two 1-star reviews describe dissatisfaction with costs—one around a required consultation for medication and medication pricing, another around charges following a cancelled spay.
• •Consent/communication concerns: one owner alleges sedation and hormone testing were done without consulting them first, and also reports their dog was returned soiled after an 8-hour stay.