
Bristol PDSA Pet Hospital, located in Brislington, Bristol, is a highly regarded veterinary facility with a notable rating of 4.6 stars from 326 reviews on Google Maps. This rating suggests a generally positive perception among its clientele, bolstered by a substantial number of reviews which add credibility to this assessment.
This clinic is not only a veterinary service provider but also functions as a Veterinary Nurse Training facility, indicating a commitment to education and professional development in the field of animal healthcare.
Customer reviews present a mixed but insightful picture of the clinic. Positive feedback highlights the compassionate and affordable care provided by the PDSA, with reviewers like Paula Davis and Christopher Davies praising the clinic for its passion and dedication to animal welfare. Davis appreciates the clinic's focus on animals over profit, while Davies is grateful for the cost-effective surgery performed on his cat, emphasizing the facility's importance for pet owners in financial difficulty.
Conversely, some reviews point to areas of concern. Paige Daniells shares a distressing experience regarding the euthanization of her cat, critiquing the clinic's approach and professionalism. Similarly, Angel recounts a negative interaction with a staff member, highlighting issues with customer service and privacy.
Despite these criticisms, the overall sentiment remains positive, with the clinic being an essential resource for affordable pet care in Bristol. The reviews underscore the importance of balancing compassionate care with professional conduct to maintain the clinic's reputation and trust within the community.
Note: Showing the 5 most recent Google reviews out of 326 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
I couldn't have taken my little darling anywhere else, you can trust a 'PDSA VET' that their actually treating animals because that's their passion not all about the money..💸💸💸💰 FANTASTIC, GENEROUS, & LOVERS OF ALL ANIMALS.💕
a month ago
Our cat got euthanized almost two weeks ago and looking back, our experience here was unacceptable. The vet suggested that we were being selfish if we didn't euthanize our cat and that the situation was hopeless. Seeing that our cat was unwell and trusting the vet, we decided to listen to him and put her to sleep. As soon as we got home we immediately regretted our decision. Without doing any tests, the vet determined that our cat had kidney cancer and would die in pain in the next week or so if we didn't put her sleep. He literally just felt her kidney area and diagnosed her within two seconds. After reading reviews from other people with similar experiences to ours, it seems that the pdsa are pretty happy to bin off your pets due to the fact it's a charity and people aren't required to pay. If you do take your pet here and they suggest euthanization, then please don't listen to them and get a second opinion from another vet. This place is completely unprofessional. They also expected a donation from us after this. I mean seriously, a donation for what? You guys didn't do any tests and pressured me to put my cat to sleep straight away. I seriously don't know why people work with animals when they clearly lack sympathy for them.
a month ago
I had a very upsetting experience at this vet hospital, specifically with the reception manager, Sarah. From the moment I approached the desk, she was extremely unkind and unprofessional. She repeatedly interrupted me, raised her voice, and showed no patience or respect. What was even worse is that she spoke about my personal details loudly in front of everyone in the waiting room, with no regard for privacy or confidentiality. It was humiliating and completely unnecessary. A reception manager should make clients feel welcome, respected, and cared for especially in a place where people are already stressed about their pets. Instead, Sarah’s behavior made the entire visit upsetting and uncomfortable. I sincerely hope the hospital addresses this, because no one should be treated this way.
3 months ago
Because my circumstances changed I couldn't afford an operation for my cat at the vets I used to take him to. PDSA hospital did the operation for a fraction of the cost and I'm so grateful for the service they provide. My cat has now recovered and is doing so well. The vets there were all very friendly as well, such a great and important service, when my luck and financial situation changes I will be looking to donate to them and I recommend any animal lovers to do the same.
8 months ago
Thank you so much for helping dolly and showing her love and care really appreciate it. 🥰 I highly recommend this service they really care about the animals and do there best to help them as much as they can. 🥰
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