Companion Care (Bristol Filton) Ltd

This place is brilliant. Clean, efficient and the staff are first class, especially the girls in reception Maia loves her visits as much as she can considering she’s the main patient

My gerbil Timon had a big lump on his belly and I contacted Companion Care, luckily they have services for exotic pets. I really wanna thank the team and the vet Augustin for the excellent services they provided. They were honest about all the risks the surgery would take and supported me during all steps of the process. A thank you is not enough for all the care they put into this. I would definitely recommend.

Receptions staff are lovely and very helpful! I have a fearful staff who i muzzle for there safety, recently i’ve been getting this man who doesn’t do anything to help apart from stand in the opposite side of the consult room and stare at him(eye contact makes it worse which i’ve said to him). That is what i pay to be consulted it’s ridiculous! Had to pay just to be told he needs eye drop, what type of consult is that. How can you have a vet that is scared of a dog with a muzzle on? Bear in mind he's been to out of hour vets and he lets them touch him all over (with muzzle). Because they have a scared veteran they wanted to sedate him to check him which would cost me more money, i’ve now requested for a note on my records to never be put with that man again!!

They miss read some blood results for my 3 year old bulldog, giving the wrong meds, causing more fits, seizures and deterioration. After a few more days they couldn't help due to staffing issues so sent to the out of hours (costing me extra to just walk through the door), only too be told she was now dying and it was picked up to late to reverse! I had to make the heartbreaking choice to say goodbye! Needless to say I have changed vets.

My cat not the easiest when claw clipping required. The staff at Companion Care are totally prepared and caring when faced with this task. They understand your pets needs and offer advice.