Fernlea Veterinary Clinic

Fernlea Veterinary Clinic is described by reviewers as privately owned/independent, and it’s also listed as a veterinary nurse training facility. From the latest reviews, the practice appears geared toward routine companion-animal care with in-clinic procedures (including dentistry and anaesthetics), and it is repeatedly mentioned as making time for discussion rather than rushing decisions.

Concrete details owners mention include

• •Dental work (including teeth removed/extractions) with reported improvements in pets’ comfort afterwards.
• •Immediate help for a stray cat brought in in a critical condition, including same-visit euthanasia to prevent suffering and allowing the finder to stay with the cat.
• •Time to talk through options for anxious owners and nervous dogs, with no “hard sell” reported by several reviewers.
• •One recent reviewer alleges a serious complication after an anaesthetised ear flush and reports poor aftercare/communication, which conflicts with the mostly positive accounts of support and compassion.

Services

Services and situations specifically referenced include

• •Dentistry, including dental treatment and tooth removals/extractions.
• •Anaesthetised procedures, with an example of an ear infection flush under anaesthetic mentioned by a reviewer.
• •Euthanasia, including end-of-life care for an animal presented as suffering.
• •Handling nervous dogs and supporting anxious owners by giving them time and space.
• •Working with a cat rescue (as referenced by a reviewer).

Also listed in the clinic data

• •Veterinary nurse training facility.

People

• •Hannah (vet) is named in one negative review; the reviewer alleges she ended a phone call during a complaint. No other reviews mention her by name, so this is a single-account claim.
• •Across multiple reviews (without naming individuals), owners describe reception, nursing and veterinary staff as
• •taking time to explain and discuss choices (“time to explore my options”, “meaningful advice”),
• •being gentle with nervous pets,
• •and showing compassion during difficult situations (including staying with an animal during euthanasia).

Reviews

Google rating: 4.8 stars from 225 reviews.

• •Many owners describe kind, unhurried consultations where options are discussed and decisions aren’t pressured.
• •Several reviews mention reasonable/fair pricing and “no hard sell” tactics (no specific fees are provided).
• •Dental outcomes are a recurring positive: multiple owners reference dental treatment and tooth removals with noticeable quality-of-life improvement.
• •Compassion in urgent/end-of-life cases is highlighted (including immediate attention for a suffering stray animal and supportive handling of euthanasia).
• •One recent 1-star review alleges severe harm after an anaesthetised ear-flush, plus lack of compassion and aftercare; this stands in direct contrast to other recent reviews praising communication and support.