Fernlea Veterinary Clinic – Vets in Bristol
Clinic Overview
Fernlea Veterinary Clinic, located in Bristol, is a highly-rated veterinary practice known for its excellent care and service. With an impressive 4.7-star rating from 204 reviews on Google Maps, it stands as a trusted establishment in the community. The clinic also serves as a Veterinary Nurse Training facility, which may contribute to its comprehensive approach to pet care.
The majority of the reviews highlight the professionalism and compassion of the staff. For instance, Steven Manning praised the clinic for the thorough examination and quick diagnosis of his dog's unusual symptoms, while Jahmiah Harding commended the staff's supportive nature during a difficult time when they had to euthanize their dog. Jahmiah also noted the clinic's reasonable pricing, which adds to its appeal among pet owners.
However, there are some mixed reviews. Vanessa Wheeler reported an unprofessional encounter with a vet, which she felt was handled poorly, suggesting a possible inconsistency in customer service. Similarly, Maciek Niemiec indicated that while the care for animals is commendable, the communication regarding opening hours needs improvement, as the clinic is closed on Saturdays despite information suggesting otherwise.
Despite these isolated experiences, the overall sentiment towards Fernlea Veterinary Clinic is overwhelmingly positive, with many clients expressing deep gratitude for the care their pets received. Whether dealing with routine check-ups or more complex medical situations, Fernlea Veterinary Clinic is recommended for its dedicated staff and high-quality veterinary services.
Special Services
Animals Treated at Fernlea Veterinary Clinic
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Fernlea Veterinary Clinic
Opening Hours
Hours
Reviews for Fernlea Veterinary Clinic
Note: Showing the 5 most recent Google reviews out of 204 we track in total. Recent reviews may not be representative of overall sentiment.
Steven Manning
in the last week
Comprehensive examination of my dog, who was showing unusual symptoms. His problem was diagnosed quickly and a path forward was explained fully and agreed upon. Very helpful and professional vet practice. Def recommended.
Vanessa Wheeler
2 months ago
Vet started on me as i entered the room. Unprofessional, rude and won't be rushing back to see her. Shame as only had a good experience until today. I asked for an explanation, she told me it had been a stressful day for her. Hmmm was that my fault? Would she have spoken to me like that if I hadn't been there on behalf of a local rescue? Jury is out
Maciek Niemiec
4 months ago
Normally good service. But they care better for animals than their owners (which would normally be ok). But please amend your opening times info on google as you are shut on Saturdays. Also no opening hours info on your businesses door.
Jahmiah Harding
4 months ago
They were really caring and supportive i had to put more dog down after 12 years of having him. Also there prices are very good. I would highly recommend this caring vets for your pets. I also want to take this opportunity to say a massive thank you to all the staff. RIP Bandit we love you forever. Ill never get over it hardest thing i have ever done but they made it more manageable for me and my family.
Jade Golding
3 years ago
Cannot speak highly enough of Fernlea. I don’t really know how we can thank the whole team enough for what they have done for our beloved dog Bear over the years but particularly in the last few months. The genuine care, concern and kindness shown by every member of the team, from reception to nurses to vets is second to none. Both my husband and I would recommend them to anyone. We are so grateful for what they have done for our boy and giving us precious extra time together whilst always putting Bear and his quality of life first. Bear is absolutely loving his new pain free, 3-legged life. He’s adapted so well - nothing can stop him! Thank you Fernlea, so much.
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