Langford Small Animal Referral Hospital

Langford Small Animal Referral Hospital is a small animal referral hospital that provides emergency veterinary services (described as 24/7 or extended-hours) and is also a veterinary nurse training facility. Reviews repeatedly describe referral-level care for complex and urgent cases, including specialised surgery and orthopaedics, alongside a strong focus on explaining options and likely outcomes.

Concrete details owners mention include: being seen quickly for an urgent injury (“within an hour”), clear explanations of treatment options and associated pricing (helpful for navigating pet insurance), and support during end-of-life care (a calm, peaceful environment when it was time to say goodbye). Several reviews also reference careful handling of nervous pets and patience with owners’ questions.

Services

•Emergency/urgent care (described in the clinic data as “24/7 or extended hours”); one owner reports being seen within an hour for a torn dew claw.
•Referral services and specialised surgery (one owner describes being referred specifically for “very specialised surgery,” with options and next steps discussed after assessment).
•Orthopaedics (explicitly mentioned as a department a dog was seen by).
•Care for complex medical cases (owners describe “sudden and complex illness” and pets with “complicated medical history”).
•End-of-life care support, including providing a calm environment when euthanasia was needed (as described by owners).
•Veterinary nurse training facility (listed in the clinic data); one review mentions being met by two student vets who did an initial assessment before handover to a named clinician.

People

•Phoebe and Elena (role not stated): mentioned for being patient with an owner’s worry and questions while handling a very nervous cat carefully.
•Nick (described as “the specialist” in a review): credited with explaining an evaluation in detail, outlining options, and advising next steps after referral for specialised surgery.
•Clara and Leanne (roles not stated): credited by one owner with saving their dog’s life, with “exemplary” care and treatment.

Reviews

4.8 stars from 744 reviews. The latest reviews available to us focus on urgent/referral-level treatment, communication, and compassion during difficult outcomes. “”

•Rapid access for urgent problems (e.g., being seen within an hour for an injured dew claw).
•Clear, detailed communication: treatment options explained, questions answered patiently, and honesty about realistic expectations.
•Pricing transparency is specifically mentioned, including discussing costs alongside treatment choices and helping owners understand insurance implications.
•Specialist/referral experience: orthopaedics and specialised surgery are mentioned, including initial assessment by student vets followed by handover to a specialist.
•Compassionate handling of difficult situations, including calm end-of-life support and care for nervous pets.

Reviews for Langford Small Animal Referral Hospital

Note: Showing the 5 most recent Google reviews out of 744 we track in total. Recent reviews may not be representative of overall sentiment.

Kim McKerron

in the last week

All staff are amazing and genuinely care for your pet.

Michelle Horsey

Such an amazing and wonderful team, they helped us get through a horrible experience and treated our pet with love and respect the whole way through. I am convinced without them she would not be with us now. Thank you Langford.

Fanie Russ

The best vet service, they have been excellent looking after our cat who had a nasty accident and don’t cost the earth. Highly recommend.

Clare Strange

2 weeks ago

I can't rate Langford highly enough. My cat, Toby, is incredibly nervous and they treated him with such care and kindness, which I'm so grateful for. He's got a complicated medical history, and I was so appreciative of their knowledge, and dealing very patiently with my worry and all of my questions (particularly Phoebe and Elena!).

Lesley Simmonds

Terrible loosing my no 1 collie but Langford made such a closing chapter bearable. Thank you. 😅

Bethany Jermey

a month ago

We cannot thank the team at Langford Vets enough for their incredible support and compassion during a very difficult time. Our cat was rushed in with a sudden and complex illness, and their communication was clear and concise from the start. They explained all the treatment options and associated pricing, which helped us manage our pet insurance and understand the financial implications of continuing with treatment. Their honesty about what we could realistically expect was invaluable. The team explored every possible avenue to help our cat, but unfortunately, he was just too poorly. When it was time to say goodbye, they provided a peaceful and calm environment for us. We truly believe they did everything they could to make our beloved boy comfortable. Thank you for your kindness and for taking such good care of him in his last days.

Roy Crocker

3 months ago

We were referred here by our vets as they said our dog needed very specialised surgery. We were expecting the worst, but were very pleasantly surprised when we were told things weren't as bad as we were walled to believe. Nick explained everything in detail and gave us our options and his evaluation and advised next steps. Very professional ans friendly service from the moment we walked in through the door and then met with 2 students vets who did the initial assessment and fussed our dogs, and then handed over to Nick, the specialist. Can't fault a thing and we really appreciate the openness and great advice. We would not hesitate to take our girls back in the future

Katherine Field

My dog went here to see the orthopaedic department and they were all very lovely and informative. Would definitely recommend. Very reasonable prices for a referral hospital.

Vanessa Taylor

5 months ago

I took my frenchie in as he ripped his dew claw. They had gotten me in within an hour of me calling! The front staff was very nice! And the vet attending my fur baby was kind, professional, and clearly cared about my pet’s well-being. The vet took the time to explain everything and answered all my questions patiently. My pet was treated gently and received excellent care. Highly recommend to any pet owner looking for compassionate and reliable veterinary services!

Pip the cat 23

Clara & Leanne saved our little dogs life. At four years old we could not give up on him. Their care and treatment was exemplary. Every member of staff were kind and caring. We are so grateful - thank you from All of Ruben Owens family and of course little Ruben too.