Vets Now (Bristol) – Vets in Bristol
Clinic Overview
Vets Now in Bristol is a well-regarded veterinary clinic, offering a range of services with a focus on emergency and out-of-hours care. With an overall rating of 4.2 stars based on 424 reviews, it is evident that the clinic is generally well-received by its clientele, although the score indicates some variability in customer experiences.
The clinic has received several glowing written reviews, highlighting the exceptional care provided by the veterinary team. Gail Murray praised the outstanding care her pet Mac received during surgery, while Gemma Boland expressed her gratitude for the team saving her 9-week-old puppy’s life, emphasizing the efficient and compassionate service. Similarly, Ruby Cat appreciated the weekend care provided to her pet, despite the expected wait time for emergency cases.
However, some reviews point to areas for improvement. Lilly Drakoulakou mentioned issues with the front desk staff regarding insurance documentation, which led to inconvenience and out-of-pocket expenses, although she was satisfied with the veterinary care itself.
The positive reviews frequently mention the clinic's friendly and competent staff, with Beth Bridges highlighting the welcoming atmosphere and the staff’s adeptness in handling larger dogs. This suggests a strong focus on animal welfare and client communication, with most customers reporting positive experiences despite occasional administrative hiccups.
While specific pricing details are not provided, the clinic's reputation for expertise and emergency care suggests it is a reliable choice for pet owners in Bristol seeking urgent veterinary services.
Animals Treated at Vets Now (Bristol)
Animals We Treat
Companion Animals
Opening Hours – Vets Now (Bristol)
Opening Hours
Hours
Reviews for Vets Now (Bristol)
Note: Showing the 5 most recent Google reviews out of 424 we track in total. Recent reviews may not be representative of overall sentiment.
Gail Murray
a week ago
The care given to my Mac was outstanding!! The care , the team, the information, the communication was absolutely secured to none!!! Mac had surgery and had to stay the night to ensure his safety...he is recovering well and being spoilt as always... Special thanks to all x
Gemma Boland
2 weeks ago
They saved my 9 week old puppy’s life, and I am forever grateful. The full team worked quickly and made the process so easy to work in such a traumatic situation. Thanks again. As you can see, we have a much healthier Bonnie home with us now.
Lilly Drakoulakou
a month ago
The vets and nursing team were great but the front of staff during a weekend visit were letting the team down. I did not receive the documents I needed to make an insurance claim until after I picked up my cat meaning I had to pay off pocket and claim back which would have been avoided had they enabled me to start my claim on time. They were also not very helpful with anything in relation to insurance or answering questions. This should not dissuade you using the practice though as what matters most is the actual expertise of the vets themselves who were caring and kept me up to date with honest prompt reports every few hours.
Ruby cat
2 months ago
I can't thank you enough for helping Jasper on the weekend. It's always an emotionally tough time when your pet is sick, harder still on a bank holiday weekend. We did have to wait a few hours to be seen, but every case is an emergency & I was informed of this. The vet was kind and gentle to my cat and explained in detail treatment options & what to expect. Although my cat isn't yet back to his happy self, he is doing so much better. This wouldn't have been possible without the out of hours service.
Beth Bridges
6 months ago
Incredible service from start to end, wish I found this vets sooner as my dog is 7 now but I will be making this her regular go to vets. Receptionist is so lovely and welcoming and it’s the first vets ive been to where they weren’t scared of my very friendly large dog and muzzled her. The vet loved my dog, would highly recommended. Thank you x
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