Victoria Veterinary Clinic

Victoria Veterinary Clinic is a small-animal practice established in 1981, treating dogs and cats. It offers routine care (vaccines, parasite control, microchipping) alongside in-practice procedures such as neutering and surgery, plus practical add-ons like nail clipping and home visits. In emergencies during normal hours, the practice advises owners to call for guidance; when closed, it directs out-of-hours care to MiNightVet (night/weekend emergency service with telephone advice and emergency consultations).

From the latest reviews available, owners give concrete examples of: treatment for an ear problem caused by a grass seed, medication prescribed for a cat, and support for a very nervous elderly dog using calming medication to enable examination—along with repeated mentions of not being rushed during euthanasia and being allowed time with their pet.

Services

•Consultations (vet and nurse consultations are mentioned on the website)
•Vaccinations
•Parasite control
•Microchipping
•Neutering
•Surgery
•Blood pressure checks
•Six-month health checks
•Grooming & nail clipping
•Anal sac expression
•Pet travel documentation (GB)
•Home visits
•Emergency care arrangements
•During normal hours: owners are told to call the practice for advice on what to do next
•Out-of-hours: MiNightVet provides free telephone advice and emergency consultations, with full-time night staff

People

•Alison: mentioned by multiple reviewers as a standout, associated with “great service” and a “caring nature.”
•Georgia (front desk/reception): specifically praised for being helpful and patient when a new puppy owner joined the practice.
•Angela: described as giving “sensible advice” at a puppy’s first visit.
•Rob (vet): described in a detailed review as patient with a very nervous elderly dog; the owner reports he took time to explain the situation, examined the dog successfully after calming medication, and prescribed antibiotics.
•Mike (“chief vet”): an older review credits him with “numerous operations and tests,” including operating on a nearly 15-year-old dog and the dog eating soon after returning home; the same review also mentions good locum cover and supportive veterinary nurses.

Reviews

Google rating: 4.7 stars from 71 reviews.

•Calm, patient handling and clear explanations, including with difficult-to-examine pets (e.g., a very nervous elderly dog was examined after calming medication and then prescribed antibiotics).
•Specific treatment outcomes are mentioned (e.g., removal/treatment of a grass seed in a dog’s ear; a cat receiving medication after the owner felt listened to).
•End-of-life care is repeatedly described as unhurried and compassionate, with owners allowed as much time as they needed with their pet.
•Front-desk interactions get explicit mentions (named staff on reception praised for patience and kindness).

Reviews for Victoria Veterinary Clinic

Note: Showing the 5 most recent Google reviews out of 71 we track in total. Recent reviews may not be representative of overall sentiment.

NICK STRANGE

2 weeks ago

Fantastic vets can’t fault them Alison is a star ⭐ great service and caring nature thank you

Gary Norcott

2 months ago

Marvelous practice. Just got a Cocker spaniel, Basil, right from the start Alison, Georgia on the desk... wonderful. Patient, kind and caring... what more does an owner want? Then today went for puppy's first visit.. Angela is brilliant...full of care and sensible advice......superb. Wouldn't hesitate to recommend the practice. Well done team!!!!

Lindsay Harris

3 months ago

A big thankyou to the team at Victoria vets. From initial phonecall through to consultation and then treatment, everyone was lovely, understanding and professional. Oscar is much happier without a grass seed dart in his ear!

5 months ago

Denise

My experience today was of a really understanding Receptionist and vet.My cat needed medication and I was listened to sympathetically.

6 months ago

Allison Brumpton

4 months ago

Just took my cat here. Devastated having him put to sleep but we knew it was his time. They were so kind & compassionate people. Didn't rush me. Let me stay with him as long as I wanted. Would definitely recommend this vet. Thankyou all for your kindness & compassion at this sad time. I would definitely recommend this vets practice. Sleep tight my darling Dusty. I will never forget you ❤️❤️💔💔💔💔

Suzanne Parker

a year ago

Took very nervous elderly dog Ella nearly 15 to see Rob and dosed her up with chill pills from vet as recently she refuses to be examined. For a 5 kg little dog she puts up an incredible Adrenalin fuelled fight. Today she was quite chilled nearly nodding off prior to seeing Rob. He was able to examine her and prescribed antibiotics. He is a genuinely patient caring vet and I’m pleased we have changed to him. He took time explaining things to me and I felt he had genuine interest in all the Pets that pay him a visit

Sue R

8 years ago

I have been using Victoria Vets since 1994 and have been very happy with the kindness and impeccable care shown to me and my dogs during this time. Mike the chief vet has carried out numerous operations and tests over the years and my dogs have always come through safely, in fact he has this week performed an operation on my nearly 15 year old dog who within a few hours of coming home was happily eating his tea. Mike is backed up with very good locum vets to cover in his absence and the veterinary nurses are absolutely brilliant and have shown great patience and kindness over the years dealing with this anxious mum on the end of the phone and have either giving me reassurance or got me in quickly to see the Vet. If you are looking for a quality, caring Vet to entrust your pets I cannot recommend this practice highly enough.