Dog & Cat Vets in Hanham

## Summary Fernlea Veterinary Clinic is described by reviewers as a practice that can handle thorough diagnostic work-ups (one owner reports “unusual symptoms” were examined comprehensively, diagnosed quickly, and the treatment plan was explained and agreed). It’s also explicitly listed as a **Veterinary Nurse Training facility**. Owners repeatedly mention clear communication (explaining a “path forward”) and support during difficult visits, including help with **euthanasia** for a long-term pet. There are also isolated negative reports: one owner describes a vet as rude/unprofessional during an appointment, and another highlights frustration about inaccurate/unclear opening-hours information. ## Services - **Veterinary Nurse Training facility** (explicitly stated in the clinic data). - **General consultations and diagnostic assessment**: a “comprehensive examination” with quick diagnosis and an agreed plan is described in recent reviews. - **End-of-life care/euthanasia**: one owner describes being supported through putting their dog down. - **Surgical/major treatment** (as described by an owner): one review references a dog adapting to “pain free, 3-legged life,” implying limb amputation was part of their care (the procedure itself isn’t detailed). ## People - Reviews refer to the wider team (“reception to nurses to vets”) being involved over time, with owners valuing: - **Clear explanations and shared decision-making** (diagnosis and “path forward” explained and agreed). - **Quality-of-life focus** during serious illness and longer-term management (“always putting [the dog] and his quality of life first”). - **Supportive handling of euthanasia** for a long-term pet. - Not all experiences are positive: one reviewer reports a **rude/unprofessional interaction** with a vet and said they wouldn’t return after that visit. ## Reviews **4.7 stars from 208 reviews.** Themes below are drawn from the latest written reviews available to us. - **Thorough assessment + clear plan:** owners describe comprehensive examinations, quick diagnosis, and the vet explaining options clearly before agreeing next steps. - **Support during end-of-life decisions:** one owner highlights staff support when euthanising a pet, describing it as making an extremely hard experience more manageable. - **Long-term care for complex cases:** one owner credits the team with preserving quality of life and “precious extra time,” including adapting well after becoming three-legged. - **Conflicting experiences with bedside manner:** alongside praise, one owner reports a vet being rude/unprofessional. - **Practical communication issue raised:** one reviewer complains about inaccurate/unclear opening-hours information being displayed.