Dog & Cat Vets in Bristol

## Summary Emerson's Green Veterinary Surgery is an **RCVS-accredited** practice with on-site diagnostic kit including **ultrasound, digital X‑rays, and digital dental radiographs**. Based on the website and recent reviews, it appears set up for both **routine preventive care** (vaccinations and general advice) and **more involved medical/dental cases**, with owners describing **clear explanations of options, treatment plans, and costs**. Concrete examples from reviews include a vet providing a **second opinion** and talking through options for a dog with an **inoperable tumour**, and a dental case where a cat with a **jaw infection** had treatment **expedited to the next day** with reported **follow-up care**. ## Services From the clinic website and reviews, services mentioned include: - **Vaccinations** for **puppies, kittens, and rabbits** - **General pet care advice** - **Ultrasound**, including **pregnancy diagnosis** - **Digital radiographs (X‑rays)** - **Digital dental radiographs** - **Blood pressure checks for senior cats** - **Dental care referenced in reviews**, including treatment for **teeth needing specialist care** and management of a **serious jaw infection** - **Veterinary nurse training facility** (listed in the structured clinic data) - **Emergency veterinary services (24/7 or extended hours)** (listed in the structured clinic data) ## People - **Rachel (vet)** – mentioned for handling a difficult consultation with a dog with an **inoperable tumour**, including **building the dog’s trust**, putting the owners at ease, and **explaining options** clearly while remaining professional and compassionate. - **Martin** – mentioned in a referral-style dental case for an elderly cat: **expedited treatment** when a **jaw infection** developed, **made room to perform the procedure the next day**, and the owner reports **excellent follow-up care**. - **Team (reception, vets, nurses)** – multiple owners describe staff **keeping them updated**, being **kind on the phone**, and **taking time to explain treatment and costs**. ## Reviews **Google rating: 4.8 stars from 237 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear explanations and time spent in consults**, including walking owners through **options**, and explaining **treatment and costs**. - **Ability to get appointments when needed**, with one owner saying they were able to get an appointment “every time” during an illness where their cat stopped eating and drinking. - **Follow-up and updates during treatment**, including being kept updated while a cat was unwell, and reported **follow-up care** after a dental procedure. - **Handling more complex cases**, including a **second-opinion consult** for an inoperable tumour and a **dental/jaw infection** that was treated urgently. - A small note of **concern about services changing**: one reviewer said services had “diminished a bit” since their last visit and expressed worry about a “pursuit of money” (though they still reported no complaints about cleanliness and continued using the clinic).

## Summary Fernlea Veterinary Clinic is described by reviewers as a practice that can handle thorough diagnostic work-ups (one owner reports “unusual symptoms” were examined comprehensively, diagnosed quickly, and the treatment plan was explained and agreed). It’s also explicitly listed as a **Veterinary Nurse Training facility**. Owners repeatedly mention clear communication (explaining a “path forward”) and support during difficult visits, including help with **euthanasia** for a long-term pet. There are also isolated negative reports: one owner describes a vet as rude/unprofessional during an appointment, and another highlights frustration about inaccurate/unclear opening-hours information. ## Services - **Veterinary Nurse Training facility** (explicitly stated in the clinic data). - **General consultations and diagnostic assessment**: a “comprehensive examination” with quick diagnosis and an agreed plan is described in recent reviews. - **End-of-life care/euthanasia**: one owner describes being supported through putting their dog down. - **Surgical/major treatment** (as described by an owner): one review references a dog adapting to “pain free, 3-legged life,” implying limb amputation was part of their care (the procedure itself isn’t detailed). ## People - Reviews refer to the wider team (“reception to nurses to vets”) being involved over time, with owners valuing: - **Clear explanations and shared decision-making** (diagnosis and “path forward” explained and agreed). - **Quality-of-life focus** during serious illness and longer-term management (“always putting [the dog] and his quality of life first”). - **Supportive handling of euthanasia** for a long-term pet. - Not all experiences are positive: one reviewer reports a **rude/unprofessional interaction** with a vet and said they wouldn’t return after that visit. ## Reviews **4.7 stars from 208 reviews.** Themes below are drawn from the latest written reviews available to us. - **Thorough assessment + clear plan:** owners describe comprehensive examinations, quick diagnosis, and the vet explaining options clearly before agreeing next steps. - **Support during end-of-life decisions:** one owner highlights staff support when euthanising a pet, describing it as making an extremely hard experience more manageable. - **Long-term care for complex cases:** one owner credits the team with preserving quality of life and “precious extra time,” including adapting well after becoming three-legged. - **Conflicting experiences with bedside manner:** alongside praise, one owner reports a vet being rude/unprofessional. - **Practical communication issue raised:** one reviewer complains about inaccurate/unclear opening-hours information being displayed.

## Summary Rowe Veterinary Group runs six practices and positions itself as a first‑opinion provider for a wide mix of species (dogs, cats, small furries, birds and exotic animals). The group also describes access to a 24‑hour hospital (separately located) and an MRI facility (at another surgery). Recent reviews repeatedly mention smooth, well‑organised appointments and staff who take time to explain options and next steps. There’s also a clear negative account about how results were handled for a poorly dog (stool test results not communicated for days, and being told only one specific vet could discuss them), alongside a complaint about a higher-than-expected price for the same testing. Concrete specifics owners mention include a “cats only clinic”, support with pet weight loss plans, and a waiting/seating area that felt well thought out and helped an anxious first-time visitor feel more at ease. ## Services - First-opinion veterinary care for: - Dogs and cats - Small furries - Birds - Exotic animals - Emergency care: the group states it has a 24‑hour hospital (separately located from this branch). - MRI facility: stated to be available at one of the group’s surgeries. - Cat-focused provision: reviewers mention a “cats only clinic”. - Weight management support: reviewers describe staff being supportive while helping get a pet’s weight down. - Diagnostics mentioned in reviews: stool sample testing (with follow-on blood tests discussed as a possible next step). ## Pricing - One reviewer reports paying **over £200** for stool sample testing, and **over £350 total** so far during their dog’s illness work-up. - The same reviewer says they were initially told samples would cost **£100**, then were charged **£220** to send them off. ## Reviews **4.7 stars from 325 reviews.** The latest comments are mostly very positive about day-to-day care and how pets are handled, with one detailed complaint about delays/ownership of test-result communication and unexpected costs. **“Themes below are drawn from the latest written reviews available to us.”** - Appointments and the clinic visit experience: described as organised, running smoothly, and with a clean environment; one owner specifically mentions a well-thought-out seating area that helped an anxious first visit. - Handling and patience with pets: multiple owners say staff are good with cats and patient with more challenging dogs. - Communication: several owners say vets explain treatment options and next steps clearly; one owner reports the opposite experience when waiting days for stool test results and being told only the original vet could provide them. - Support beyond the consult: weight-loss support is explicitly mentioned. - Costs: one owner notes costs can be “on the higher side”; another gives a detailed account of higher-than-expected fees and feeling they received little progress/feedback for what they’d paid.

## Summary Rowe Veterinary Group is a multi-branch veterinary group that describes itself as providing first-opinion care for dogs, cats, small furries, birds and exotic animals. It also states it has access to a 24-hour hospital and an MRI facility within the wider group, which shows up in reviews where advanced diagnostics (MRI and blood tests) were arranged promptly for a very unwell dog. From the latest reviews available, owners most often mention: - being seen quickly for urgent problems (including an appointment “within half hour” after a dog’s fall), - clear explanations and close monitoring during ongoing treatment (including repeat visits and follow-ups), - treatment pathways that included biopsies, antibiotics, pain relief injections, and ongoing steroids with regular rechecks. The practice is also listed as a veterinary nurse training facility. ## Services Based on the website summary and the written reviews available, Rowe Veterinary Group is referenced as offering/providing: - **First-opinion veterinary care** for dogs, cats, small furries, birds and exotic animals (as stated by the group). - **24-hour hospital access** via the wider group (as stated by the group), with reviews describing hospital-based care over multiple days. - **MRI diagnostics** available within the group (as stated by the group), with a review describing MRI arranged for the next day alongside blood tests. - **Investigations and medical treatment**, including: - biopsies and antibiotics for a cat’s infected foot following a bite, - pain relief injection after a dog’s leg injury/fall, - blood tests and ongoing steroid treatment with regular check-ups mentioned by one owner. ## Pricing - One reviewer reports a **free first appointment** when registering a pet (mentioned in an older review). ## People - **Jo (vet)**: mentioned in relation to a cat’s infected foot case involving multiple visits, biopsies and antibiotics; the owner highlights that Jo explained things in detail and “kept a close eye” on progress. - **Charles (vet)**: mentioned in a case involving a very sick dog; the owner says Charles arranged MRI and blood tests for the next day and has remained supportive through ongoing steroid treatment and regular rechecks. - **Robyn**: mentioned during a first appointment/check when registering pets; the owner describes receiving lots of information (including what to watch for with older dogs) and getting questions answered. ## Reviews **4.7 stars from 204 reviews.** The themes below are drawn from the latest written reviews available to us. - **Speed for urgent issues**: one owner reports being seen within half an hour after contacting the practice about a dog’s sudden leg injury, followed by pain relief and advice. - **Diagnostics and ongoing care plans**: reviews describe MRI and blood tests arranged quickly via the group’s hospital, multi-day treatment, follow-up medication, and continued steroid treatment with regular (4‑weekly) checks. - **Step-by-step treatment for infections**: one cat case describes repeated visits, biopsies and antibiotics leading to resolution of a serious foot infection. - **Communication and support**: owners repeatedly mention detailed explanations from vets and helpful reception staff over the course of treatment.

## Summary Highcroft Veterinary Group – Keynsham Veterinary Centre is part of the Highcroft Veterinary Group (reviews also mention CVS). Based on the practice’s published service list, it’s set up for routine small‑animal care (consults, vaccinations, neutering, dentistry, imaging and lab work) as well as more advanced services via referral areas (including cardiology, internal medicine, orthopaedics, ophthalmology and keyhole surgery). The wider group also states it provides 24‑hour emergency care through an on‑site dedicated emergency service (MiNightVet Bristol) for urgent care outside regular appointment hours. From the latest reviews available to us, owners often describe vets who “never rush” and explain findings clearly, plus a front‑of‑house team (named receptionist Lisa in multiple reviews) that’s repeatedly singled out for being friendly and helpful. Pricing comes up as a downside in several reviews (including mention of prescription charges). One older review describes a distressing experience around euthanasia, saying they weren’t given time to say goodbye; this conflicts with other reviewers’ descriptions of compassionate care. ## Services Services and capabilities stated on the clinic website include: - Consultations and vaccinations - Neutering and surgery (including soft tissue surgery listed as a referral service) - Dentistry - Diagnostic tests and imaging, including X‑rays and ultrasound, plus in‑house lab work - Microchipping, parasite control, nurse clinics, and six‑month health checks - Blood pressure checks, anal sac expression, grooming & nail clipping - Pet travel documentation - Home visits - Therapeutic laser therapy - Exotic animals GP service Referral services listed by the group include cardiology, internal medicine, ophthalmology, orthopaedic surgery, soft tissue surgery, and keyhole surgery. Emergency care (as stated by the group): 24‑hour emergency care via an on‑site dedicated emergency service (MiNightVet Bristol) for urgent care outside regular appointment hours. Accreditations stated by the group include: RCVS Veterinary Hospital; RCVS Emergency Services Clinic; several RCVS “Outstanding” awards (Client Service, Diagnostic Service, In‑patient Service, Emergency & Critical Care); Cat Friendly Clinic (Gold); Rabbit Friendly Clinic (Gold). ## People - **Lisa (receptionist)** is named in multiple reviews as “lively,” “bubbly,” “friendly,” and “amazing,” and is repeatedly mentioned as setting the tone for visits. - **Vets (not individually named in the latest reviews we have):** owners describe being given time during appointments (“never rush”) and getting clear explanations of what’s wrong. One long‑term client describes consistent “honesty and advice” from a long‑serving vet they “trust absolutely.” ## Reviews **Rating: 4.6 stars from 94 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Multiple reviewers highlight unhurried consultations and clear explanations about their pet’s condition. - Front desk experience is frequently mentioned, with Lisa specifically praised for friendly, warm communication. - Cost is a recurring complaint (described as “a bit pricey” and “could be cheaper”), with one review specifically mentioning prescription charges (attributed to CVS rather than the individual vet). - One older negative review alleges a rushed euthanasia experience without time to say goodbye, which contrasts with other accounts describing compassionate, professional care over many years.