There are 58 veterinary clinics listed for Dog & Cat vets in Bristol.
Top Rated Dog & Cat Vets in Bristol
Top-ranked veterinary practices based on quality, service, and customer reviews
Emerson's Green Veterinary Surgery is an RCVS-accredited practice with on-site diagnostic kit including ultrasound, digital X‑rays, and digital dental radiographs. Based on the website and recent reviews, it appears set up for both routine preventive care (vaccinations and general advice) and more involved medical/dental cases, with owners describing clear explanations of options, treatment plans, and costs.
Concrete examples from reviews include a vet providing a second opinion and talking through options for a dog with an inoperable tumour, and a dental case where a cat with a jaw infection had treatment expedited to the next day with reported follow-up care.
Emerson's Green Veterinary Surgery is an RCVS-accredited practice with on-site diagnostic kit including ultrasound, digital X‑rays, and digital dental radiographs. Based on the website and recent reviews, it appears set up for both routine preventive care (vaccinations and general advice) and more involved medical/dental cases, with owners describing clear explanations of options, treatment plans, and costs.
Concrete examples from reviews include a vet providing a second opinion and talking through options for a dog with an inoperable tumour, and a dental case where a cat with a jaw infection had treatment expedited to the next day with reported follow-up care.
Fernlea Veterinary Clinic is described by reviewers as a practice that can handle thorough diagnostic work-ups (one owner reports “unusual symptoms” were examined comprehensively, diagnosed quickly, and the treatment plan was explained and agreed). It’s also explicitly listed as a Veterinary Nurse Training facility.
Owners repeatedly mention clear communication (explaining a “path forward”) and support during difficult visits, including help with euthanasia for a long-term pet. There are also isolated negative reports: one owner describes a vet as rude/unprofessional during an appointment, and another highlights frustration about inaccurate/unclear opening-hours information.
Fernlea Veterinary Clinic is described by reviewers as a practice that can handle thorough diagnostic work-ups (one owner reports “unusual symptoms” were examined comprehensively, diagnosed quickly, and the treatment plan was explained and agreed). It’s also explicitly listed as a Veterinary Nurse Training facility.
Owners repeatedly mention clear communication (explaining a “path forward”) and support during difficult visits, including help with euthanasia for a long-term pet. There are also isolated negative reports: one owner describes a vet as rude/unprofessional during an appointment, and another highlights frustration about inaccurate/unclear opening-hours information.
Rowe Veterinary Group runs six practices and positions itself as a first‑opinion provider for a wide mix of species (dogs, cats, small furries, birds and exotic animals). The group also describes access to a 24‑hour hospital (separately located) and an MRI facility (at another surgery). Recent reviews repeatedly mention smooth, well‑organised appointments and staff who take time to explain options and next steps. There’s also a clear negative account about how results were handled for a poorly dog (stool test results not communicated for days, and being told only one specific vet could discuss them), alongside a complaint about a higher-than-expected price for the same testing.
Concrete specifics owners mention include a “cats only clinic”, support with pet weight loss plans, and a waiting/seating area that felt well thought out and helped an anxious first-time visitor feel more at ease.
Rowe Veterinary Group runs six practices and positions itself as a first‑opinion provider for a wide mix of species (dogs, cats, small furries, birds and exotic animals). The group also describes access to a 24‑hour hospital (separately located) and an MRI facility (at another surgery). Recent reviews repeatedly mention smooth, well‑organised appointments and staff who take time to explain options and next steps. There’s also a clear negative account about how results were handled for a poorly dog (stool test results not communicated for days, and being told only one specific vet could discuss them), alongside a complaint about a higher-than-expected price for the same testing.
Concrete specifics owners mention include a “cats only clinic”, support with pet weight loss plans, and a waiting/seating area that felt well thought out and helped an anxious first-time visitor feel more at ease.
Rowe Veterinary Group is a multi-branch veterinary group that describes itself as providing first-opinion care for dogs, cats, small furries, birds and exotic animals. It also states it has access to a 24-hour hospital and an MRI facility within the wider group, which shows up in reviews where advanced diagnostics (MRI and blood tests) were arranged promptly for a very unwell dog.
From the latest reviews available, owners most often mention
- •being seen quickly for urgent problems (including an appointment “within half hour” after a dog’s fall),
- •clear explanations and close monitoring during ongoing treatment (including repeat visits and follow-ups),
- •treatment pathways that included biopsies, antibiotics, pain relief injections, and ongoing steroids with regular rechecks.
The practice is also listed as a veterinary nurse training facility.
Rowe Veterinary Group is a multi-branch veterinary group that describes itself as providing first-opinion care for dogs, cats, small furries, birds and exotic animals. It also states it has access to a 24-hour hospital and an MRI facility within the wider group, which shows up in reviews where advanced diagnostics (MRI and blood tests) were arranged promptly for a very unwell dog.
From the latest reviews available, owners most often mention
- •being seen quickly for urgent problems (including an appointment “within half hour” after a dog’s fall),
- •clear explanations and close monitoring during ongoing treatment (including repeat visits and follow-ups),
- •treatment pathways that included biopsies, antibiotics, pain relief injections, and ongoing steroids with regular rechecks.
The practice is also listed as a veterinary nurse training facility.
Highcroft Veterinary Group – Keynsham Veterinary Centre is part of the Highcroft Veterinary Group (reviews also mention CVS). Based on the practice’s published service list, it’s set up for routine small‑animal care (consults, vaccinations, neutering, dentistry, imaging and lab work) as well as more advanced services via referral areas (including cardiology, internal medicine, orthopaedics, ophthalmology and keyhole surgery). The wider group also states it provides 24‑hour emergency care through an on‑site dedicated emergency service (MiNightVet Bristol) for urgent care outside regular appointment hours.
From the latest reviews available to us, owners often describe vets who “never rush” and explain findings clearly, plus a front‑of‑house team (named receptionist Lisa in multiple reviews) that’s repeatedly singled out for being friendly and helpful. Pricing comes up as a downside in several reviews (including mention of prescription charges). One older review describes a distressing experience around euthanasia, saying they weren’t given time to say goodbye; this conflicts with other reviewers’ descriptions of compassionate care.
Highcroft Veterinary Group – Keynsham Veterinary Centre is part of the Highcroft Veterinary Group (reviews also mention CVS). Based on the practice’s published service list, it’s set up for routine small‑animal care (consults, vaccinations, neutering, dentistry, imaging and lab work) as well as more advanced services via referral areas (including cardiology, internal medicine, orthopaedics, ophthalmology and keyhole surgery). The wider group also states it provides 24‑hour emergency care through an on‑site dedicated emergency service (MiNightVet Bristol) for urgent care outside regular appointment hours.
From the latest reviews available to us, owners often describe vets who “never rush” and explain findings clearly, plus a front‑of‑house team (named receptionist Lisa in multiple reviews) that’s repeatedly singled out for being friendly and helpful. Pricing comes up as a downside in several reviews (including mention of prescription charges). One older review describes a distressing experience around euthanasia, saying they weren’t given time to say goodbye; this conflicts with other reviewers’ descriptions of compassionate care.
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Highcroft Veterinary Group – Longwell Green Veterinary Centre is part of the Highcroft Veterinary Group, with access to hospital-style facilities (including an in-house lab, X‑ray and ultrasound) and an on-site dedicated out-of-hours emergency provider (MiNightVet). The website positions the wider group as set up for both routine care and advanced work, including referral services (cardiology, internal medicine, keyhole/laparoscopic surgery, ophthalmology, orthopaedics, and soft-tissue surgery), plus “Cat Friendly Clinic – Gold” and “Rabbit Friendly Clinic – Gold” accreditation.
In the latest reviews available to us, owners repeatedly mention
- •End-of-life care where families were given time and treated with “love and dignity” during euthanasia.
- •Inpatient care with frequent updates during investigations and emergency surgery, plus follow-up contact after outcomes were known.
- •A clear split in experiences on costs/diagnostics: one reviewer describes feeling pushed toward extensive investigations with a “massive pricelist” and alleges misdiagnosis, while another describes supportive billing communication with “no pressures” in difficult circumstances.
Highcroft Veterinary Group – Longwell Green Veterinary Centre is part of the Highcroft Veterinary Group, with access to hospital-style facilities (including an in-house lab, X‑ray and ultrasound) and an on-site dedicated out-of-hours emergency provider (MiNightVet). The website positions the wider group as set up for both routine care and advanced work, including referral services (cardiology, internal medicine, keyhole/laparoscopic surgery, ophthalmology, orthopaedics, and soft-tissue surgery), plus “Cat Friendly Clinic – Gold” and “Rabbit Friendly Clinic – Gold” accreditation.
In the latest reviews available to us, owners repeatedly mention
- •End-of-life care where families were given time and treated with “love and dignity” during euthanasia.
- •Inpatient care with frequent updates during investigations and emergency surgery, plus follow-up contact after outcomes were known.
- •A clear split in experiences on costs/diagnostics: one reviewer describes feeling pushed toward extensive investigations with a “massive pricelist” and alleges misdiagnosis, while another describes supportive billing communication with “no pressures” in difficult circumstances.
Our Score (85/100)
Highcroft Veterinary Group Whitchurch Veterinary Hospital operates as part of the Highcroft Veterinary Group, with an on-site out-of-hours service branded as MiNightVet Bristol. Based on its website, it’s set up as a small-animal hospital with in-house diagnostics (lab, X‑ray, ultrasound) and multiple referral services (including cardiology, internal medicine, ophthalmology, orthopaedics, soft tissue surgery, and keyhole/laparoscopic surgery), alongside a dedicated exotics GP service.
Owners most often mention exotics care (especially rabbits and guinea pigs), surgical cases, and end-of-life support. Recent reviews include specific positives such as next-day scheduling for surgery after an initial consult (guinea pig abscess removal), detailed explanations from the vet team, and a bereavement follow-up letter with scanned paw prints. There are also serious negative accounts describing inflexible processes and, in one case, a complaint about inadequate aftercare/advice during an out-of-hours situation following an anal gland procedure.
Highcroft Veterinary Group Whitchurch Veterinary Hospital operates as part of the Highcroft Veterinary Group, with an on-site out-of-hours service branded as MiNightVet Bristol. Based on its website, it’s set up as a small-animal hospital with in-house diagnostics (lab, X‑ray, ultrasound) and multiple referral services (including cardiology, internal medicine, ophthalmology, orthopaedics, soft tissue surgery, and keyhole/laparoscopic surgery), alongside a dedicated exotics GP service.
Owners most often mention exotics care (especially rabbits and guinea pigs), surgical cases, and end-of-life support. Recent reviews include specific positives such as next-day scheduling for surgery after an initial consult (guinea pig abscess removal), detailed explanations from the vet team, and a bereavement follow-up letter with scanned paw prints. There are also serious negative accounts describing inflexible processes and, in one case, a complaint about inadequate aftercare/advice during an out-of-hours situation following an anal gland procedure.
Luna Bristol has a Google rating of 4.5/5 from 4,463 reviews, but the latest written reviews available to us do not describe a veterinary clinic at all—they discuss a Lebanese restaurant (food, queues, service charges, “no alcohol served”). Because of that mismatch, we can’t reliably summarise Luna Bristol’s veterinary services, facilities, clinical approach, or staff based on the provided review text, and no separate website summary details were included in the inputs to fill that gap.
Luna Bristol has a Google rating of 4.5/5 from 4,463 reviews, but the latest written reviews available to us do not describe a veterinary clinic at all—they discuss a Lebanese restaurant (food, queues, service charges, “no alcohol served”). Because of that mismatch, we can’t reliably summarise Luna Bristol’s veterinary services, facilities, clinical approach, or staff based on the provided review text, and no separate website summary details were included in the inputs to fill that gap.
Natures Vet Clinic offers “traditional veterinary care” (per its website) and is also listed as a Veterinary Nurse Training facility. Recent reviews give concrete examples of how appointments are handled: one owner describes a vet examining their dog on the floor rather than on the table to reduce stress, and another mentions treatment for severe ear infections over multiple visits. Routine care is also referenced (an annual check-up for two dogs), along with practical procedures like a nail clip and anal gland expression. One reviewer flags a management/discount-policy complaint, while others focus on calm handling for nervous pets and positive staff interactions.
Natures Vet Clinic offers “traditional veterinary care” (per its website) and is also listed as a Veterinary Nurse Training facility. Recent reviews give concrete examples of how appointments are handled: one owner describes a vet examining their dog on the floor rather than on the table to reduce stress, and another mentions treatment for severe ear infections over multiple visits. Routine care is also referenced (an annual check-up for two dogs), along with practical procedures like a nail clip and anal gland expression. One reviewer flags a management/discount-policy complaint, while others focus on calm handling for nervous pets and positive staff interactions.
Winterbourne Veterinary Clinic is part of the Rowe Veterinary Group (a group with multiple practices). The clinic presents itself as a first-opinion practice for a wide range of pets including dogs, cats, small furries, birds and exotic animals, with access within the wider group to a 24-hour hospital and an MRI facility.
From the latest reviews available, owners most often describe calm, supportive handling in stressful situations (including phone guidance after a dog attack) and gentle, non-threatening handling for nervous dogs. A minority of reviewers raise serious concerns about costs (e.g., expensive tests/medications/prescriptions) and one reports the clinic refused to treat an injured stray cat, citing legal reasons.
Winterbourne Veterinary Clinic is part of the Rowe Veterinary Group (a group with multiple practices). The clinic presents itself as a first-opinion practice for a wide range of pets including dogs, cats, small furries, birds and exotic animals, with access within the wider group to a 24-hour hospital and an MRI facility.
From the latest reviews available, owners most often describe calm, supportive handling in stressful situations (including phone guidance after a dog attack) and gentle, non-threatening handling for nervous dogs. A minority of reviewers raise serious concerns about costs (e.g., expensive tests/medications/prescriptions) and one reports the clinic refused to treat an injured stray cat, citing legal reasons.
Abbotswood Veterinary Centre is an independent practice that offers routine and preventative care alongside in-house diagnostics (X-rays/ultrasound) and surgery. It’s also listed as a veterinary nurse training facility. Reviewers repeatedly describe longer or unhurried appointments for anxious pets and end-of-life visits, including time to say goodbye and follow-up memorial touches (paw prints and a condolence card with a drawing and seeds). Several owners also mention balanced decision-making—explaining realistic outcomes and not pushing one treatment path.
Abbotswood Veterinary Centre is an independent practice that offers routine and preventative care alongside in-house diagnostics (X-rays/ultrasound) and surgery. It’s also listed as a veterinary nurse training facility. Reviewers repeatedly describe longer or unhurried appointments for anxious pets and end-of-life visits, including time to say goodbye and follow-up memorial touches (paw prints and a condolence card with a drawing and seeds). Several owners also mention balanced decision-making—explaining realistic outcomes and not pushing one treatment path.
Medivet Whitchurch Barclay Moore Partnership is part of the Medivet group. Based on the information available, it handles both routine care (e.g., nail/claw trims, microchipping) and ongoing medical monitoring (e.g., senior cat blood tests for thyroid/kidney levels), and it also states it provides 24/7 emergency care with an overnight consultation fee. Recent reviews include detailed praise for gentle handling (including taking time with nervous rescue dogs) and clear explanations during consults, alongside concerns from a small number of reviewers about cost for overnight care and one account alleging a lack of urgency/examination in a breathing-difficulty case with a poor outcome.
Concrete specifics mentioned by owners include
- •Nail/claw trims and “toe-nails done” visits described as calm and kind.
- •Microchipping for a nervous rescue dog, with the vet sitting on the floor to settle the dog beforehand.
- •Six‑monthly blood tests for an almost‑20‑year‑old cat’s thyroid and kidney monitoring, with a vet suggesting an additional full blood count via an external lab and promising a call when results arrived.
- •Overnight emergency pricing explicitly referenced in the clinic’s information (and also discussed in reviews).
Medivet Whitchurch Barclay Moore Partnership is part of the Medivet group. Based on the information available, it handles both routine care (e.g., nail/claw trims, microchipping) and ongoing medical monitoring (e.g., senior cat blood tests for thyroid/kidney levels), and it also states it provides 24/7 emergency care with an overnight consultation fee. Recent reviews include detailed praise for gentle handling (including taking time with nervous rescue dogs) and clear explanations during consults, alongside concerns from a small number of reviewers about cost for overnight care and one account alleging a lack of urgency/examination in a breathing-difficulty case with a poor outcome.
Concrete specifics mentioned by owners include
- •Nail/claw trims and “toe-nails done” visits described as calm and kind.
- •Microchipping for a nervous rescue dog, with the vet sitting on the floor to settle the dog beforehand.
- •Six‑monthly blood tests for an almost‑20‑year‑old cat’s thyroid and kidney monitoring, with a vet suggesting an additional full blood count via an external lab and promising a call when results arrived.
- •Overnight emergency pricing explicitly referenced in the clinic’s information (and also discussed in reviews).
Companion Care (Vets for Pets Abbeywood) describes itself as a locally owned practice that has been operating since 2008, with a modern, fully equipped clinic including digital X‑ray, ultrasound, an in‑house laboratory and an on‑site pharmacy. The website lists capabilities that go beyond routine consults—surgery, imaging, anaesthesia, and emergency/critical care—and notes out‑of‑hours support is provided via Vets Now.
From the latest reviews available to us, owners most often mention continuity (seeing the same vets over years), reception and admin efficiency, and small but meaningful touches such as sending a sympathy card after a pet death. A minority of reviews raise concerns about consult value/handling of fearful dogs, and an older review alleges a serious clinical error relating to misread blood results (presented as the reviewer’s account).
Companion Care (Vets for Pets Abbeywood) describes itself as a locally owned practice that has been operating since 2008, with a modern, fully equipped clinic including digital X‑ray, ultrasound, an in‑house laboratory and an on‑site pharmacy. The website lists capabilities that go beyond routine consults—surgery, imaging, anaesthesia, and emergency/critical care—and notes out‑of‑hours support is provided via Vets Now.
From the latest reviews available to us, owners most often mention continuity (seeing the same vets over years), reception and admin efficiency, and small but meaningful touches such as sending a sympathy card after a pet death. A minority of reviews raise concerns about consult value/handling of fearful dogs, and an older review alleges a serious clinical error relating to misread blood results (presented as the reviewer’s account).
Medivet Oldland Common (Oldland House Vets) is part of the Medivet group. The practice looks set up for routine and ongoing pet care for a wide range of small pets (including dogs, cats, rabbits, guinea pigs, ferrets, hamsters and rats), with owners repeatedly mentioning being seen at short notice and the team arranging emergency appointments when needed. Out-of-hours emergency care is provided by Rowe Veterinary Hospital.
From the latest reviews available to us, owners most often highlight: being able to get appointments quickly (including “very short notice”), vets who explain medication and answer questions in detail (one reviewer mentions Dr. Signe), and a team that works with owners on longer-term/chronic issues (example given: chronic and acute paw problems in sighthounds). There is also a note of conflict: one reviewer felt consultations could be rushed and that the most expensive/extreme treatment was suggested without enough discussion of alternatives, while others describe thorough explanations.
Medivet Oldland Common (Oldland House Vets) is part of the Medivet group. The practice looks set up for routine and ongoing pet care for a wide range of small pets (including dogs, cats, rabbits, guinea pigs, ferrets, hamsters and rats), with owners repeatedly mentioning being seen at short notice and the team arranging emergency appointments when needed. Out-of-hours emergency care is provided by Rowe Veterinary Hospital.
From the latest reviews available to us, owners most often highlight: being able to get appointments quickly (including “very short notice”), vets who explain medication and answer questions in detail (one reviewer mentions Dr. Signe), and a team that works with owners on longer-term/chronic issues (example given: chronic and acute paw problems in sighthounds). There is also a note of conflict: one reviewer felt consultations could be rushed and that the most expensive/extreme treatment was suggested without enough discussion of alternatives, while others describe thorough explanations.
Rowe Veterinary Group – Cat Clinic is part of Rowe Veterinary Group (a group of six practices), with access to a 24-hour hospital and an MRI facility within the wider group. This branch is positioned as a dedicated cat clinic, and owners repeatedly describe it as a calmer setup for cats compared with mixed-species waiting rooms.
Across the latest reviews, owners give specific examples of the team taking time to talk through difficult decisions (including end-of-life choices), being supportive after pet loss, and handling urgent situations while still keeping routine appointments moving (one review highlights a veterinary nurse making fast decisions during an in-clinic emergency).
Rowe Veterinary Group – Cat Clinic is part of Rowe Veterinary Group (a group of six practices), with access to a 24-hour hospital and an MRI facility within the wider group. This branch is positioned as a dedicated cat clinic, and owners repeatedly describe it as a calmer setup for cats compared with mixed-species waiting rooms.
Across the latest reviews, owners give specific examples of the team taking time to talk through difficult decisions (including end-of-life choices), being supportive after pet loss, and handling urgent situations while still keeping routine appointments moving (one review highlights a veterinary nurse making fast decisions during an in-clinic emergency).
Our Score (90/100)
Langford Vet Practice describes itself as a group of veterinary services, including a Small Animal Referral Hospital alongside equine and farm animal services, plus diagnostic laboratories and cat genetic testing. Reviews also repeatedly describe it as a teaching setting (with “student vets” involved) and mention specialist-style departments such as neurology. Recent reviewers highlight thorough explanations in plain language, careful handling of anxious pets (both dogs and cats), and being kept updated during inpatient care after traumatic injuries; one reviewer also notes open, non-judgemental conversations about budget and that treatment came in under their stated limit.
Langford Vet Practice describes itself as a group of veterinary services, including a Small Animal Referral Hospital alongside equine and farm animal services, plus diagnostic laboratories and cat genetic testing. Reviews also repeatedly describe it as a teaching setting (with “student vets” involved) and mention specialist-style departments such as neurology. Recent reviewers highlight thorough explanations in plain language, careful handling of anxious pets (both dogs and cats), and being kept updated during inpatient care after traumatic injuries; one reviewer also notes open, non-judgemental conversations about budget and that treatment came in under their stated limit.
Elite Kennel Fertility LTD is a canine-fertility-focused veterinary clinic offering assisted reproduction services for dogs, including semen work (collection, assessment, freezing, storage/distribution) and insemination (including transcervical insemination). It’s also recognised by The Kennel Club Respiratory Grading Scheme for BOAS testing.
From the latest reviews available, owners most often describe a smooth, explained step-by-step process and responsive communication (including email replies), with multiple mentions of educational events (seminars/talks) and a tour of the facilities.
Elite Kennel Fertility LTD is a canine-fertility-focused veterinary clinic offering assisted reproduction services for dogs, including semen work (collection, assessment, freezing, storage/distribution) and insemination (including transcervical insemination). It’s also recognised by The Kennel Club Respiratory Grading Scheme for BOAS testing.
From the latest reviews available, owners most often describe a smooth, explained step-by-step process and responsive communication (including email replies), with multiple mentions of educational events (seminars/talks) and a tour of the facilities.
Yate Vets4Pets Ltd is part of the Vets4Pets group and described on its website as a locally owned practice. The practice is set up for a broad range of everyday and urgent cases, with on-site facilities including an in-house lab, digital X‑ray, ultrasound, an operating theatre, and separate cat/dog waiting areas plus separate wards (including isolation).
In the latest reviews available to us, owners give concrete examples of
- •being seen quickly for same-day emergency appointments, including a dog needing urgent surgery
- •support during a cat’s rapid decline with kidney failure (owners mention the whole team helping them through this period)
- •vets explaining what they’re doing step-by-step during consultations (including taking time with a nervous child)
- •willingness to order in a specific medication requested by an owner alongside the clinic’s treatment plan
There’s also a clear split in how pricing is perceived: one reviewer describes “sky high prices,” while others say they have saved money compared with their previous vet and haven’t felt overcharged.
Yate Vets4Pets Ltd is part of the Vets4Pets group and described on its website as a locally owned practice. The practice is set up for a broad range of everyday and urgent cases, with on-site facilities including an in-house lab, digital X‑ray, ultrasound, an operating theatre, and separate cat/dog waiting areas plus separate wards (including isolation).
In the latest reviews available to us, owners give concrete examples of
- •being seen quickly for same-day emergency appointments, including a dog needing urgent surgery
- •support during a cat’s rapid decline with kidney failure (owners mention the whole team helping them through this period)
- •vets explaining what they’re doing step-by-step during consultations (including taking time with a nervous child)
- •willingness to order in a specific medication requested by an owner alongside the clinic’s treatment plan
There’s also a clear split in how pricing is perceived: one reviewer describes “sky high prices,” while others say they have saved money compared with their previous vet and haven’t felt overcharged.
Companion Care (Brislington) Ltd trades under the Vets4Pets brand and is described on its website as locally owned. The practice is set up for a wide mix of routine and more advanced work, with digital x‑ray, ultrasound, an in‑house lab, and a fully equipped operating theatre listed, plus separate cat and dog waiting areas/wards and an isolation unit.
From the latest reviews available to us, owners mention
- •Nurse-led practical care such as claw clipping for a “very wriggly” dog (priced at £15 in one review).
- •Care-plan guidance for new pet owners, including advice on which appointments are needed and what’s included (one reviewer lists “general checks, vaccines, spaying, chipping” as included in their plan).
- •A mix of views on costs for diagnostics/treatment, with one complaint about quoted pricing for guinea pig testing and antibiotics compared with another practice.
Companion Care (Brislington) Ltd trades under the Vets4Pets brand and is described on its website as locally owned. The practice is set up for a wide mix of routine and more advanced work, with digital x‑ray, ultrasound, an in‑house lab, and a fully equipped operating theatre listed, plus separate cat and dog waiting areas/wards and an isolation unit.
From the latest reviews available to us, owners mention
- •Nurse-led practical care such as claw clipping for a “very wriggly” dog (priced at £15 in one review).
- •Care-plan guidance for new pet owners, including advice on which appointments are needed and what’s included (one reviewer lists “general checks, vaccines, spaying, chipping” as included in their plan).
- •A mix of views on costs for diagnostics/treatment, with one complaint about quoted pricing for guinea pig testing and antibiotics compared with another practice.
Rowe Veterinary Group is a multi-site veterinary provider (six practices) with a 24-hour hospital and access to an MRI facility. It offers first-opinion care across a wide range of species (dogs, cats, small furries, birds, and exotic animals), and reviews include examples of out-of-hours emergencies (a late-night hamster visit with scan/meds, and euthanasia) and complex injury care (pelvic fracture surgery after a road accident). Recent feedback is mostly positive about time spent explaining findings and thoughtful end-of-life support (including condolence cards), but there’s also a detailed complaint alleging concerns weren’t recorded and that the complaint response felt dismissive.
Rowe Veterinary Group is a multi-site veterinary provider (six practices) with a 24-hour hospital and access to an MRI facility. It offers first-opinion care across a wide range of species (dogs, cats, small furries, birds, and exotic animals), and reviews include examples of out-of-hours emergencies (a late-night hamster visit with scan/meds, and euthanasia) and complex injury care (pelvic fracture surgery after a road accident). Recent feedback is mostly positive about time spent explaining findings and thoughtful end-of-life support (including condolence cards), but there’s also a detailed complaint alleging concerns weren’t recorded and that the complaint response felt dismissive.
Williamson Vets appears to be connected with LLM Farm Vets (the clinic website source references “LLM Farm Vets” and “First Field in the livestock performance”). The limited website text points to a farm/livestock focus, including references to livestock performance, a pharmacy, and TB work. Reviews are mixed: some mention friendly staff and support “night and day,” while several recent reviews criticise the practice for being part of the farming industry or describe it simply as “disgraceful.” A few older reviews talk about meals/food, which may indicate some reviewer confusion about what’s being reviewed.
Williamson Vets appears to be connected with LLM Farm Vets (the clinic website source references “LLM Farm Vets” and “First Field in the livestock performance”). The limited website text points to a farm/livestock focus, including references to livestock performance, a pharmacy, and TB work. Reviews are mixed: some mention friendly staff and support “night and day,” while several recent reviews criticise the practice for being part of the farming industry or describe it simply as “disgraceful.” A few older reviews talk about meals/food, which may indicate some reviewer confusion about what’s being reviewed.
Our Score (86/100)
Langford Small Animal Referral Hospital is a small animal referral hospital that provides emergency veterinary services (described as 24/7 or extended-hours) and is also a veterinary nurse training facility. Reviews repeatedly describe referral-level care for complex and urgent cases, including specialised surgery and orthopaedics, alongside a strong focus on explaining options and likely outcomes.
Concrete details owners mention include: being seen quickly for an urgent injury (“within an hour”), clear explanations of treatment options and associated pricing (helpful for navigating pet insurance), and support during end-of-life care (a calm, peaceful environment when it was time to say goodbye). Several reviews also reference careful handling of nervous pets and patience with owners’ questions.
Langford Small Animal Referral Hospital is a small animal referral hospital that provides emergency veterinary services (described as 24/7 or extended-hours) and is also a veterinary nurse training facility. Reviews repeatedly describe referral-level care for complex and urgent cases, including specialised surgery and orthopaedics, alongside a strong focus on explaining options and likely outcomes.
Concrete details owners mention include: being seen quickly for an urgent injury (“within an hour”), clear explanations of treatment options and associated pricing (helpful for navigating pet insurance), and support during end-of-life care (a calm, peaceful environment when it was time to say goodbye). Several reviews also reference careful handling of nervous pets and patience with owners’ questions.
Viking Vets offers small-animal care with a clear emphasis on cats: the practice describes itself as a “feline centre” with separate cat entrances, waiting areas, wards and consult rooms. The website also lists routine preventive care (vaccinations, microchipping), dental care, ophthalmology, and nurse clinics.
In the latest reviews available to us, owners repeatedly mention clear explanations during appointments (including end-of-life discussions) and responsive follow-up—such as being seen immediately after a puppy’s reaction to a vaccine, then receiving a check-in call later.
Viking Vets offers small-animal care with a clear emphasis on cats: the practice describes itself as a “feline centre” with separate cat entrances, waiting areas, wards and consult rooms. The website also lists routine preventive care (vaccinations, microchipping), dental care, ophthalmology, and nurse clinics.
In the latest reviews available to us, owners repeatedly mention clear explanations during appointments (including end-of-life discussions) and responsive follow-up—such as being seen immediately after a puppy’s reaction to a vaccine, then receiving a check-in call later.
Avon Lodge Veterinary Group is an RCVS-accredited veterinary practice. Based on the website summary, it offers a Pet Health Club plan for preventative care, video chat with a vet, and sells pet food/merchandise; registered clients are also offered 10% off pet travel via PetAir. In the latest reviews available to us, owners most often describe compassionate support during end-of-life care (including keepsakes and follow-up gestures) and instances of urgent, same-day assessment and surgery with transfer to an out-of-hours provider (named as Vets Now in one review).
Concrete examples owners mention include: a hamster check-up followed by euthanasia handled with sensitivity; time and privacy given to say goodbye to a very unwell dog; a handwritten sympathy card with seeds plus keepsakes (fur clipping, paw print, ashes) after a pet’s death; and a cat seen promptly for breathing trouble with options/risks explained, an operation performed, then transfer for overnight monitoring.
Avon Lodge Veterinary Group is an RCVS-accredited veterinary practice. Based on the website summary, it offers a Pet Health Club plan for preventative care, video chat with a vet, and sells pet food/merchandise; registered clients are also offered 10% off pet travel via PetAir. In the latest reviews available to us, owners most often describe compassionate support during end-of-life care (including keepsakes and follow-up gestures) and instances of urgent, same-day assessment and surgery with transfer to an out-of-hours provider (named as Vets Now in one review).
Concrete examples owners mention include: a hamster check-up followed by euthanasia handled with sensitivity; time and privacy given to say goodbye to a very unwell dog; a handwritten sympathy card with seeds plus keepsakes (fur clipping, paw print, ashes) after a pet’s death; and a cat seen promptly for breathing trouble with options/risks explained, an operation performed, then transfer for overnight monitoring.
Bristol Kingswood Vets4Pets Ltd is a Vets4Pets-branded practice that describes itself on its website as “locally owned.” It’s set up for routine and medical cases with on-site diagnostics (in‑house lab, digital X‑ray, ultrasound) plus surgery facilities (operating theatre and anaesthesia), and it also states it is a veterinary nurse training facility.
From the latest reviews, owners most often describe clear explanations around treatment (including a dental extraction where “everything was explained really clearly”) and practical admin support (staff communicating with insurers and obtaining pre‑authorisation for treatment). A minority of recent reviews describe serious dissatisfaction around continuity of care and costs—specifically, confusion over repeat-prescription rules for long‑term allergy medication, and one account alleging their dog was kept in for monitoring, billed, and later died.
Bristol Kingswood Vets4Pets Ltd is a Vets4Pets-branded practice that describes itself on its website as “locally owned.” It’s set up for routine and medical cases with on-site diagnostics (in‑house lab, digital X‑ray, ultrasound) plus surgery facilities (operating theatre and anaesthesia), and it also states it is a veterinary nurse training facility.
From the latest reviews, owners most often describe clear explanations around treatment (including a dental extraction where “everything was explained really clearly”) and practical admin support (staff communicating with insurers and obtaining pre‑authorisation for treatment). A minority of recent reviews describe serious dissatisfaction around continuity of care and costs—specifically, confusion over repeat-prescription rules for long‑term allergy medication, and one account alleging their dog was kept in for monitoring, billed, and later died.
Fernlea Veterinary Clinic is described by reviewers as privately owned/independent, and it’s also listed as a veterinary nurse training facility. From the latest reviews, the practice appears geared toward routine companion-animal care with in-clinic procedures (including dentistry and anaesthetics), and it is repeatedly mentioned as making time for discussion rather than rushing decisions.
Concrete details owners mention include
- •Dental work (including teeth removed/extractions) with reported improvements in pets’ comfort afterwards.
- •Immediate help for a stray cat brought in in a critical condition, including same-visit euthanasia to prevent suffering and allowing the finder to stay with the cat.
- •Time to talk through options for anxious owners and nervous dogs, with no “hard sell” reported by several reviewers.
- •One recent reviewer alleges a serious complication after an anaesthetised ear flush and reports poor aftercare/communication, which conflicts with the mostly positive accounts of support and compassion.
Fernlea Veterinary Clinic is described by reviewers as privately owned/independent, and it’s also listed as a veterinary nurse training facility. From the latest reviews, the practice appears geared toward routine companion-animal care with in-clinic procedures (including dentistry and anaesthetics), and it is repeatedly mentioned as making time for discussion rather than rushing decisions.
Concrete details owners mention include
- •Dental work (including teeth removed/extractions) with reported improvements in pets’ comfort afterwards.
- •Immediate help for a stray cat brought in in a critical condition, including same-visit euthanasia to prevent suffering and allowing the finder to stay with the cat.
- •Time to talk through options for anxious owners and nervous dogs, with no “hard sell” reported by several reviewers.
- •One recent reviewer alleges a serious complication after an anaesthetised ear flush and reports poor aftercare/communication, which conflicts with the mostly positive accounts of support and compassion.
Bristol Vet Specialists is a veterinary referral centre set up for complex and urgent cases, including intensive care and advanced imaging. The website lists specialist departments spanning neurology/neurosurgery, oncology (including radiotherapy), internal medicine, cardiology, dermatology, diagnostic imaging, and orthopaedic/soft tissue surgery, alongside emergency and critical care. Recent reviews repeatedly describe urgent referrals being seen quickly (including “less than 24 hours later” and “same day… on a Friday night”), with owners highlighting clear explanations of options and costs, plus frequent updates during hospital stays (including ICU).
Bristol Vet Specialists is a veterinary referral centre set up for complex and urgent cases, including intensive care and advanced imaging. The website lists specialist departments spanning neurology/neurosurgery, oncology (including radiotherapy), internal medicine, cardiology, dermatology, diagnostic imaging, and orthopaedic/soft tissue surgery, alongside emergency and critical care. Recent reviews repeatedly describe urgent referrals being seen quickly (including “less than 24 hours later” and “same day… on a Friday night”), with owners highlighting clear explanations of options and costs, plus frequent updates during hospital stays (including ICU).
Our Score (85/100)
The Downs Veterinary Practice is set up for cases that need advanced diagnostics and rapid intervention, with multiple reviews describing referral MRI scans and same-day surgery. The clinic is also listed as providing emergency veterinary services and as a veterinary nurse training facility.
Concrete examples owners mention include
- •MRI in the morning followed by surgery the same afternoon for dogs with slipped discs and sudden loss of back-leg function, with discharge the next day.
- •Clear, practical handover on rehabilitation and medication after surgery, plus being “on hand” for questions afterwards.
- •MRI work-up for seizures, followed by a phone call to discuss results and options (including a diagnosis of idiopathic epilepsy when no tumour was found).
- •Adaptations for a rescue dog that historically struggled at vets, helping the dog cope without being overwhelmed.
The Downs Veterinary Practice is set up for cases that need advanced diagnostics and rapid intervention, with multiple reviews describing referral MRI scans and same-day surgery. The clinic is also listed as providing emergency veterinary services and as a veterinary nurse training facility.
Concrete examples owners mention include
- •MRI in the morning followed by surgery the same afternoon for dogs with slipped discs and sudden loss of back-leg function, with discharge the next day.
- •Clear, practical handover on rehabilitation and medication after surgery, plus being “on hand” for questions afterwards.
- •MRI work-up for seizures, followed by a phone call to discuss results and options (including a diagnosis of idiopathic epilepsy when no tumour was found).
- •Adaptations for a rescue dog that historically struggled at vets, helping the dog cope without being overwhelmed.
Filton Vets4Pets Ltd is part of the Vets4Pets group (a chain brand whose practices are described on its website as “locally owned”). Based on the latest reviews, the clinic is used for day-to-day care (check-ups and vaccinations) as well as problem-solving and procedures (including a bladder stone operation). Owners repeatedly mention fast access to appointments, detailed explanations from the vet, and calm handling of anxious pets (including nail clipping for a dog that wouldn’t allow it at home). One review also flags a pricing surprise: a follow-up after surgery was said to be included, but a follow-up visit after antibiotics for a separate issue was charged.
Filton Vets4Pets Ltd is part of the Vets4Pets group (a chain brand whose practices are described on its website as “locally owned”). Based on the latest reviews, the clinic is used for day-to-day care (check-ups and vaccinations) as well as problem-solving and procedures (including a bladder stone operation). Owners repeatedly mention fast access to appointments, detailed explanations from the vet, and calm handling of anxious pets (including nail clipping for a dog that wouldn’t allow it at home). One review also flags a pricing surprise: a follow-up after surgery was said to be included, but a follow-up visit after antibiotics for a separate issue was charged.
The Pet Vet Bristol describes itself as independent and family-owned (website) and offers routine, emergency, and at-home appointments (website). The website also states it’s open 7 days a week for these appointment types, with no surcharge for weekends, evenings, or bank holidays, including for unregistered customers (website). Recent reviews often focus on being able to get appointments without long waits, staff explaining procedures clearly, and calm handling in stressful situations such as accidents and end-of-life care (reviews).
Concrete specifics owners mention include
- •Short waits/availability: “easy to make appointments” and “no long waiting lists” (review).
- •Clear explanations and un-rushed consults: vets “take the time to explain things so that it never feels rushed” (review).
- •Accident/trauma care: a cat handled well “after accident,” and a dog treated after being “hit by a car,” including an operation and recovery going well (reviews).
- •End-of-life support: a nurse explained each step and handled a euthanasia appointment gently to keep it “peaceful” and “pain free” (review).
The Pet Vet Bristol describes itself as independent and family-owned (website) and offers routine, emergency, and at-home appointments (website). The website also states it’s open 7 days a week for these appointment types, with no surcharge for weekends, evenings, or bank holidays, including for unregistered customers (website). Recent reviews often focus on being able to get appointments without long waits, staff explaining procedures clearly, and calm handling in stressful situations such as accidents and end-of-life care (reviews).
Concrete specifics owners mention include
- •Short waits/availability: “easy to make appointments” and “no long waiting lists” (review).
- •Clear explanations and un-rushed consults: vets “take the time to explain things so that it never feels rushed” (review).
- •Accident/trauma care: a cat handled well “after accident,” and a dog treated after being “hit by a car,” including an operation and recovery going well (reviews).
- •End-of-life support: a nurse explained each step and handled a euthanasia appointment gently to keep it “peaceful” and “pain free” (review).
Bishopston Vets4Pets Ltd is part of the Vets4Pets group (a network described on the website as “locally owned”). Based on the clinic data and recent reviews, it appears set up for routine companion-animal care including dental procedures, with an emphasis on clear explanations and low-stress handling (one cat was taken to a quiet room on drop-off to reduce stress). Owners describe being phoned after initial investigations with a plan and an expected final cost, and receiving a written record plus a walk-through of post-operative care after dental surgery. Clinic data also lists it as a veterinary nurse training facility and offering emergency veterinary services (not further detailed in the available website summary).
Bishopston Vets4Pets Ltd is part of the Vets4Pets group (a network described on the website as “locally owned”). Based on the clinic data and recent reviews, it appears set up for routine companion-animal care including dental procedures, with an emphasis on clear explanations and low-stress handling (one cat was taken to a quiet room on drop-off to reduce stress). Owners describe being phoned after initial investigations with a plan and an expected final cost, and receiving a written record plus a walk-through of post-operative care after dental surgery. Clinic data also lists it as a veterinary nurse training facility and offering emergency veterinary services (not further detailed in the available website summary).
The Grove Veterinary Centre describes itself as an independent, vet-owned family practice (not a corporate group). Based on its website, it’s set up for both routine care and more involved case work, with on-site imaging and scopes (X‑ray, ultrasound, endoscopy) plus a telemedicine suite, and it also states it offers advanced/keyhole procedures alongside routine surgery. In recent reviews, owners repeatedly mention not feeling pressured into extras, and describe staff being informative and reassuring when pets are unwell; one reviewer also specifically mentions care provided for greyhounds.
The Grove Veterinary Centre describes itself as an independent, vet-owned family practice (not a corporate group). Based on its website, it’s set up for both routine care and more involved case work, with on-site imaging and scopes (X‑ray, ultrasound, endoscopy) plus a telemedicine suite, and it also states it offers advanced/keyhole procedures alongside routine surgery. In recent reviews, owners repeatedly mention not feeling pressured into extras, and describe staff being informative and reassuring when pets are unwell; one reviewer also specifically mentions care provided for greyhounds.
Our Score (82/100)
Zetland Veterinary Group – Fishponds Veterinary Centre is part of the Zetland Veterinary Group. From the latest reviews, it appears set up for routine care and common procedures (for example, kitten neutering), with some cases escalated via referral: one owner says a vet identified an underlying condition and arranged a hospital referral “within a matter of minutes.” Owners also mention practical touches during appointments such as being “very informative,” giving treats during a check-up, and helping anxious owners feel at ease. A small number of recent reviews raise concerns about clinical judgement for more serious issues (including an eye ulcer) and about how complaints were handled.
Zetland Veterinary Group – Fishponds Veterinary Centre is part of the Zetland Veterinary Group. From the latest reviews, it appears set up for routine care and common procedures (for example, kitten neutering), with some cases escalated via referral: one owner says a vet identified an underlying condition and arranged a hospital referral “within a matter of minutes.” Owners also mention practical touches during appointments such as being “very informative,” giving treats during a check-up, and helping anxious owners feel at ease. A small number of recent reviews raise concerns about clinical judgement for more serious issues (including an eye ulcer) and about how complaints were handled.
Our Score (82/100)
Zetland Veterinary Group – Stoke Bishop Veterinary Centre is part of a wider Zetland Veterinary Group network with multiple branches, and it holds an IVC Evidensia Positive Pawprint Partner accreditation. Reviews repeatedly describe a calm reception and consulting-room environment (notably for anxious cats) and a team that explains options and costs upfront before doing work or supplying medication. The branch setup is also reflected in day-to-day support, such as staff arranging internal transfers of pet food to another branch for easier collection. Specific treatments mentioned in reviews include removal of a deeply embedded grass seed from a dog’s foot and sedation for nail trimming.
Zetland Veterinary Group – Stoke Bishop Veterinary Centre is part of a wider Zetland Veterinary Group network with multiple branches, and it holds an IVC Evidensia Positive Pawprint Partner accreditation. Reviews repeatedly describe a calm reception and consulting-room environment (notably for anxious cats) and a team that explains options and costs upfront before doing work or supplying medication. The branch setup is also reflected in day-to-day support, such as staff arranging internal transfers of pet food to another branch for easier collection. Specific treatments mentioned in reviews include removal of a deeply embedded grass seed from a dog’s foot and sedation for nail trimming.
Our Score (81/100)
Avenue Veterinary Centre describes itself as an independent practice with over 100 years’ experience, and the website references modern facilities and equipment plus ample car parking. In the latest reviews available to us, owners most often mention friendly/helpful front-desk interactions and long-term use by families over many years. One recent review reports a rude and patronising phone call with a staff member named Lorraine, which contrasts with other comments about helpful service.
Avenue Veterinary Centre describes itself as an independent practice with over 100 years’ experience, and the website references modern facilities and equipment plus ample car parking. In the latest reviews available to us, owners most often mention friendly/helpful front-desk interactions and long-term use by families over many years. One recent review reports a rude and patronising phone call with a staff member named Lorraine, which contrasts with other comments about helpful service.
Avon Lodge Veterinary Group is an RCVS-accredited veterinary practice that also promotes Pet Health Club® (a preventative healthcare plan). From the latest reviews, owners most often describe clear explanations of treatment and staff taking time to reduce stress for nervous pets—such as noting a dog’s triggers in advance and respecting boundaries during the appointment. There is also a contrasting account where a cat became distressed during repeated blood-draw attempts, with the owner wishing fewer people were present and that they could help hold the cat.
Avon Lodge Veterinary Group is an RCVS-accredited veterinary practice that also promotes Pet Health Club® (a preventative healthcare plan). From the latest reviews, owners most often describe clear explanations of treatment and staff taking time to reduce stress for nervous pets—such as noting a dog’s triggers in advance and respecting boundaries during the appointment. There is also a contrasting account where a cat became distressed during repeated blood-draw attempts, with the owner wishing fewer people were present and that they could help hold the cat.
Our Score (81/100)
Highcroft Veterinary Group - Brislington Veterinary Surgery is part of the Highcroft Veterinary Group (rather than an independent clinic). Recent reviews describe practical, repeat-use care for both cats and dogs, including dental work (“cats teeth out”) and support for anxious pets who are “VERY afraid of vets.”
From the group’s own website, Highcroft describes access to a 24/7 emergency service (MiNightVet Bristol) with dedicated night staff, plus in-house diagnostics (lab testing, X-ray, ultrasound) and a wide service list that includes routine consults, surgery and dentistry. Owners also repeatedly mention continuity (being able to “see the same vet every time”) and fast responsiveness when they need help.
Highcroft Veterinary Group - Brislington Veterinary Surgery is part of the Highcroft Veterinary Group (rather than an independent clinic). Recent reviews describe practical, repeat-use care for both cats and dogs, including dental work (“cats teeth out”) and support for anxious pets who are “VERY afraid of vets.”
From the group’s own website, Highcroft describes access to a 24/7 emergency service (MiNightVet Bristol) with dedicated night staff, plus in-house diagnostics (lab testing, X-ray, ultrasound) and a wide service list that includes routine consults, surgery and dentistry. Owners also repeatedly mention continuity (being able to “see the same vet every time”) and fast responsiveness when they need help.
Bristol Imperial Vets4Pets Ltd is part of the Vets4Pets group (a national chain). From the information available, this practice is used for routine appointments and minor procedures (a nail trim and check-up are mentioned), as well as surgical work such as spays. Reviews include multiple mentions of specific vets (Ana and Gabriel) and describe both supportive end-of-life care and handling of anxious animals, alongside complaints about pricing and consent/communication around sedation and testing.
Concrete details owners mention include
- •Nail trims and check-ups for a nervous rescue cat, with the vet taking time to help the cat relax.
- •Spay booking where the procedure did not go ahead due to swollen teats, followed by sedation and a hormone test (with the owner saying this happened without consent).
- •A consultation described as a “3 minute conversation” for travel-sickness medication, with the owner saying notes were not shared between Vets4Pets sites.
Bristol Imperial Vets4Pets Ltd is part of the Vets4Pets group (a national chain). From the information available, this practice is used for routine appointments and minor procedures (a nail trim and check-up are mentioned), as well as surgical work such as spays. Reviews include multiple mentions of specific vets (Ana and Gabriel) and describe both supportive end-of-life care and handling of anxious animals, alongside complaints about pricing and consent/communication around sedation and testing.
Concrete details owners mention include
- •Nail trims and check-ups for a nervous rescue cat, with the vet taking time to help the cat relax.
- •Spay booking where the procedure did not go ahead due to swollen teats, followed by sedation and a hormone test (with the owner saying this happened without consent).
- •A consultation described as a “3 minute conversation” for travel-sickness medication, with the owner saying notes were not shared between Vets4Pets sites.
Community Vets is described in the provided clinic data as a Veterinary Nurse Training facility. In the latest reviews available to us, owners repeatedly name Helen and Richard and describe a practice that’s set up for ongoing medical management and surgery, with several specifics mentioned: same-day appointments when needed, a calming, clean, “cage free” practice environment (as described by a reviewer), and successful handling of more complex cases like cancer support and intestinal foreign-body surgery.
Community Vets is described in the provided clinic data as a Veterinary Nurse Training facility. In the latest reviews available to us, owners repeatedly name Helen and Richard and describe a practice that’s set up for ongoing medical management and surgery, with several specifics mentioned: same-day appointments when needed, a calming, clean, “cage free” practice environment (as described by a reviewer), and successful handling of more complex cases like cancer support and intestinal foreign-body surgery.
Vets Now is part of the Vets Now emergency-care provider group (a UK-wide network treating small animals), and this clinic is set up primarily for out‑of‑hours and urgent cases rather than routine day-to-day vet care. Recent reviews repeatedly describe fast triage for emergencies (including a puppy described as “saved”), overnight hospital stays after surgery, and regular updates during treatment. Owners also mention a call-centre referral process and that vets explained options without pushing unnecessary procedures.
Vets Now is part of the Vets Now emergency-care provider group (a UK-wide network treating small animals), and this clinic is set up primarily for out‑of‑hours and urgent cases rather than routine day-to-day vet care. Recent reviews repeatedly describe fast triage for emergencies (including a puppy described as “saved”), overnight hospital stays after surgery, and regular updates during treatment. Owners also mention a call-centre referral process and that vets explained options without pushing unnecessary procedures.
Victoria Veterinary Clinic is a small-animal practice established in 1981, treating dogs and cats. It offers routine care (vaccines, parasite control, microchipping) alongside in-practice procedures such as neutering and surgery, plus practical add-ons like nail clipping and home visits. In emergencies during normal hours, the practice advises owners to call for guidance; when closed, it directs out-of-hours care to MiNightVet (night/weekend emergency service with telephone advice and emergency consultations).
From the latest reviews available, owners give concrete examples of: treatment for an ear problem caused by a grass seed, medication prescribed for a cat, and support for a very nervous elderly dog using calming medication to enable examination—along with repeated mentions of not being rushed during euthanasia and being allowed time with their pet.
Victoria Veterinary Clinic is a small-animal practice established in 1981, treating dogs and cats. It offers routine care (vaccines, parasite control, microchipping) alongside in-practice procedures such as neutering and surgery, plus practical add-ons like nail clipping and home visits. In emergencies during normal hours, the practice advises owners to call for guidance; when closed, it directs out-of-hours care to MiNightVet (night/weekend emergency service with telephone advice and emergency consultations).
From the latest reviews available, owners give concrete examples of: treatment for an ear problem caused by a grass seed, medication prescribed for a cat, and support for a very nervous elderly dog using calming medication to enable examination—along with repeated mentions of not being rushed during euthanasia and being allowed time with their pet.
Our Score (79/100)
Zetland Veterinary Group – Backwell Veterinary Centre is part of the Zetland Veterinary Group (a multi-branch group with 6 branches, per its website). The clinic is described in reviews as a clean, bright practice with a friendly front desk, and multiple owners mention support through difficult feline cases—particularly end-of-life care and follow-up over several weeks.
Concrete examples from the latest reviews include: owners being given time and consideration during euthanasia for an elderly cat; support and after-care around a “complicated surgery… around the thyroid”; help with cat-bite issues; and same-day collection of flea treatment when it was needed urgently for cattery requirements.
Zetland Veterinary Group – Backwell Veterinary Centre is part of the Zetland Veterinary Group (a multi-branch group with 6 branches, per its website). The clinic is described in reviews as a clean, bright practice with a friendly front desk, and multiple owners mention support through difficult feline cases—particularly end-of-life care and follow-up over several weeks.
Concrete examples from the latest reviews include: owners being given time and consideration during euthanasia for an elderly cat; support and after-care around a “complicated surgery… around the thyroid”; help with cat-bite issues; and same-day collection of flea treatment when it was needed urgently for cattery requirements.
Bristol PDSA Pet Hospital is part of PDSA (a veterinary charity) and is positioned to provide free and low-cost veterinary care for pets in need. Owners repeatedly mention treatment being “a fraction of the cost” compared with private practices, including one review describing a cat operation completed successfully with a good recovery. Recent reviews also flag practical and experience issues: one owner says they couldn’t work out how to book an appointment (phone options cutting off and no online booking), and another describes a distressing euthanasia consultation where they felt pressured and reported no tests were done.
Bristol PDSA Pet Hospital is part of PDSA (a veterinary charity) and is positioned to provide free and low-cost veterinary care for pets in need. Owners repeatedly mention treatment being “a fraction of the cost” compared with private practices, including one review describing a cat operation completed successfully with a good recovery. Recent reviews also flag practical and experience issues: one owner says they couldn’t work out how to book an appointment (phone options cutting off and no online booking), and another describes a distressing euthanasia consultation where they felt pressured and reported no tests were done.
Animal House Vets is a multi-site veterinary clinic (its website describes four branches) and is listed as a veterinary nurse training facility. Based on its own service list and recent client accounts, it’s set up for day-to-day care (check-ups and vaccinations) as well as dentistry and surgery, with 24‑hour emergency care supported by out-of-hours service providers.
Recent reviews describe staff who handle both pets and worried owners patiently (for example, answering “silly questions” without making owners feel judged) and being quick to fit in pressing problems. There’s also a clear split in experiences around transparency: one owner alleges they were persuaded into a non-essential procedure and weren’t clearly told what anaesthetic drugs were used after a fatal reaction, while another review says the practice was upfront about costs and helped them use insurance and a pet health plan. A repeated practical downside mentioned is long waits past appointment times.
Animal House Vets is a multi-site veterinary clinic (its website describes four branches) and is listed as a veterinary nurse training facility. Based on its own service list and recent client accounts, it’s set up for day-to-day care (check-ups and vaccinations) as well as dentistry and surgery, with 24‑hour emergency care supported by out-of-hours service providers.
Recent reviews describe staff who handle both pets and worried owners patiently (for example, answering “silly questions” without making owners feel judged) and being quick to fit in pressing problems. There’s also a clear split in experiences around transparency: one owner alleges they were persuaded into a non-essential procedure and weren’t clearly told what anaesthetic drugs were used after a fatal reaction, while another review says the practice was upfront about costs and helped them use insurance and a pet health plan. A repeated practical downside mentioned is long waits past appointment times.
Our Score (76/100)
Highcroft Veterinary Group – Ashton Veterinary Surgery is part of the Highcroft Veterinary Group and is set up as a small-animal practice offering routine care through to surgery, plus support for a wide range of species (including small pets, birds, reptiles, tortoises, poultry and fish). The practice states it has the RCVS Client Service Award – Outstanding and offers emergency support during normal hours, with out-of-hours care provided by MiNightVet Bristol (with full-time night staff).
Recent reviews commonly describe staff adapting handling to anxious pets (for example, allowing a nervous cat’s owner to wait in the car before being seen) and vets being calm and reassuring during appointments. There is also a conflicting experience around costs/communication: one reviewer reports being quoted £107 for male cat castration and microchipping, then being told at the visit there was an additional £23 fee, and says the discussion happened in reception in front of other clients.
Highcroft Veterinary Group – Ashton Veterinary Surgery is part of the Highcroft Veterinary Group and is set up as a small-animal practice offering routine care through to surgery, plus support for a wide range of species (including small pets, birds, reptiles, tortoises, poultry and fish). The practice states it has the RCVS Client Service Award – Outstanding and offers emergency support during normal hours, with out-of-hours care provided by MiNightVet Bristol (with full-time night staff).
Recent reviews commonly describe staff adapting handling to anxious pets (for example, allowing a nervous cat’s owner to wait in the car before being seen) and vets being calm and reassuring during appointments. There is also a conflicting experience around costs/communication: one reviewer reports being quoted £107 for male cat castration and microchipping, then being told at the visit there was an additional £23 fee, and says the discussion happened in reception in front of other clients.
Bristol Longwell Green Vets4Pets Ltd is part of the Vets4Pets network (the website describes practices as “locally owned”). Based on the latest reviews, the clinic appears set up for routine care (including vaccinations and puppy packages) as well as minor surgery such as lump removals, with some clients reporting they can get same-day urgent appointments. Reviews repeatedly mention a calm, welcoming experience for dogs (including treats during vaccinations), but there is also a clear complaint about pricing transparency—one owner reports a large price increase between two lump-removal procedures and felt the costs weren’t properly explained.
Bristol Longwell Green Vets4Pets Ltd is part of the Vets4Pets network (the website describes practices as “locally owned”). Based on the latest reviews, the clinic appears set up for routine care (including vaccinations and puppy packages) as well as minor surgery such as lump removals, with some clients reporting they can get same-day urgent appointments. Reviews repeatedly mention a calm, welcoming experience for dogs (including treats during vaccinations), but there is also a clear complaint about pricing transparency—one owner reports a large price increase between two lump-removal procedures and felt the costs weren’t properly explained.
Our Score (75/100)
Zetland Veterinary Group – Filton Veterinary Centre is a branch site within the Zetland Veterinary Group (the website describes a main site plus multiple branches). The practice is listed as an IVC Evidensia Positive Pawprint Partner on its website. Based on the information available, this branch is regularly used for routine care (annual check-ups and vaccinations) and also for rabbit procedures: reviewers specifically mention male rabbit castrations, yearly cat jabs, and annual cat check-ups and vaccinations. Several reviews also describe a personal touch (staff asking after owners’ other cats) and a welcoming reception and vet interaction, including a named vet (“Matt”).
Zetland Veterinary Group – Filton Veterinary Centre is a branch site within the Zetland Veterinary Group (the website describes a main site plus multiple branches). The practice is listed as an IVC Evidensia Positive Pawprint Partner on its website. Based on the information available, this branch is regularly used for routine care (annual check-ups and vaccinations) and also for rabbit procedures: reviewers specifically mention male rabbit castrations, yearly cat jabs, and annual cat check-ups and vaccinations. Several reviews also describe a personal touch (staff asking after owners’ other cats) and a welcoming reception and vet interaction, including a named vet (“Matt”).
Animal House Vets is a multi-site small-animal practice (cats and dogs) offering routine care plus dentistry, surgery, and 24-hour emergency/out-of-hours support (as described on its website). Reviews describe vets who explain treatment steps clearly and, in at least one case, provide proactive follow-up calls and “next steps” after investigations for a cat. Several long-term clients mention using the practice for many years, including management of a complex chronic condition (idiopathic epilepsy) with ongoing intervention. A minority of recent reviews raise concerns about pricing and prescription policies, with one reviewer attributing pricing decisions to a wider “group” after a takeover (not independently verified in the information provided).
Animal House Vets is a multi-site small-animal practice (cats and dogs) offering routine care plus dentistry, surgery, and 24-hour emergency/out-of-hours support (as described on its website). Reviews describe vets who explain treatment steps clearly and, in at least one case, provide proactive follow-up calls and “next steps” after investigations for a cat. Several long-term clients mention using the practice for many years, including management of a complex chronic condition (idiopathic epilepsy) with ongoing intervention. A minority of recent reviews raise concerns about pricing and prescription policies, with one reviewer attributing pricing decisions to a wider “group” after a takeover (not independently verified in the information provided).
Clifton Veterinary Practice is a small clinic (as described by reviewers) with a 4.6★ Google rating from 117 reviews. Its written feedback most often highlights calm handling of nervous or “fussy” dogs, supportive help during difficult situations, and vets who focus on practical prevention advice. Specific examples mentioned include a heart check for a dog, reminders about toothbrushing (with an owner buying poultry toothpaste afterwards), and the practice hosting veterinary students during appointments (noted by one reviewer as confidence‑building). Ownership (independent vs corporate group) isn’t stated in the information provided.
Clifton Veterinary Practice is a small clinic (as described by reviewers) with a 4.6★ Google rating from 117 reviews. Its written feedback most often highlights calm handling of nervous or “fussy” dogs, supportive help during difficult situations, and vets who focus on practical prevention advice. Specific examples mentioned include a heart check for a dog, reminders about toothbrushing (with an owner buying poultry toothpaste afterwards), and the practice hosting veterinary students during appointments (noted by one reviewer as confidence‑building). Ownership (independent vs corporate group) isn’t stated in the information provided.
Animal House Vets is a small-animal clinic for cats and dogs that operates across four surgery locations (as described on its website) and offers both routine care and procedures. The website also states it provides 24‑hour emergency vet care via out-of-hours service providers. In recent reviews, owners repeatedly mention staff taking extra time to help anxious or nervous dogs cope with appointments, and describe considerate support in difficult moments (including respectful help after a pet loss and practical care for an owner who fell during a visit).
Animal House Vets is a small-animal clinic for cats and dogs that operates across four surgery locations (as described on its website) and offers both routine care and procedures. The website also states it provides 24‑hour emergency vet care via out-of-hours service providers. In recent reviews, owners repeatedly mention staff taking extra time to help anxious or nervous dogs cope with appointments, and describe considerate support in difficult moments (including respectful help after a pet loss and practical care for an owner who fell during a visit).
Our Score (71/100)
Highcroft Veterinary Group – Eastville Veterinary Centre is part of the Highcroft Veterinary Group. The wider group’s website describes a small‑animal hospital with 24/7 emergency cover via MiNightVet Bristol (on-site dedicated night staff), plus in-house diagnostics (lab, X‑ray, ultrasound) and multiple referral services (including cardiology, orthopaedics, ophthalmology, internal medicine, and laparoscopic/keyhole surgery). It is also listed as a veterinary nurse training facility.
From the latest reviews available to us, owners most often describe clear explanations of options and costs (including dental issues discussed in detail), and supportive handling of difficult situations such as euthanasia. There are also negative reports about front-desk interactions (one owner saying they were turned away for being late) and a refusal to perform nail clipping in one case.
Highcroft Veterinary Group – Eastville Veterinary Centre is part of the Highcroft Veterinary Group. The wider group’s website describes a small‑animal hospital with 24/7 emergency cover via MiNightVet Bristol (on-site dedicated night staff), plus in-house diagnostics (lab, X‑ray, ultrasound) and multiple referral services (including cardiology, orthopaedics, ophthalmology, internal medicine, and laparoscopic/keyhole surgery). It is also listed as a veterinary nurse training facility.
From the latest reviews available to us, owners most often describe clear explanations of options and costs (including dental issues discussed in detail), and supportive handling of difficult situations such as euthanasia. There are also negative reports about front-desk interactions (one owner saying they were turned away for being late) and a refusal to perform nail clipping in one case.
Our Score (69/100)
Zetland Veterinary Group – Westbury Veterinary Centre is part of the Zetland Veterinary Group (a multi-branch group with a main site and additional branches). The website also lists an IVC Evidensia Positive Pawprint Partner accreditation. Reviews most often describe straightforward appointments (“straight in for the appointment”) and vets giving practical advice and reassurance that owners felt helped their pets improve. There’s also one detailed review describing a rude or dismissive reception interaction, contrasted with praise for a vet (named as “Sharon,” name not fully confirmed) who was “absolutely brilliant” with a cat during a difficult time.
Zetland Veterinary Group – Westbury Veterinary Centre is part of the Zetland Veterinary Group (a multi-branch group with a main site and additional branches). The website also lists an IVC Evidensia Positive Pawprint Partner accreditation. Reviews most often describe straightforward appointments (“straight in for the appointment”) and vets giving practical advice and reassurance that owners felt helped their pets improve. There’s also one detailed review describing a rude or dismissive reception interaction, contrasted with praise for a vet (named as “Sharon,” name not fully confirmed) who was “absolutely brilliant” with a cat during a difficult time.
Vale Vets offers general veterinary care alongside a notably broad range of add-on therapies (including therapeutic laser, Bowen therapy, massage and Reiki) and rehabilitation/behaviour support, based on its website. It’s accredited as an RCVS Cat Friendly Clinic, and the practice states it treats a wide variety of pets beyond cats and dogs (including small mammals, birds and reptiles). In the latest reviews available to us, owners repeatedly mention friendly, professional consultations with clear explanations, and one reviewer describes a home visit to reduce stress for a multi-cat household. A couple of reviews also note a contrast between the clinic feeling like it “could use a bit of tender loving care” while the clinicians themselves are “fantastic.”
Vale Vets offers general veterinary care alongside a notably broad range of add-on therapies (including therapeutic laser, Bowen therapy, massage and Reiki) and rehabilitation/behaviour support, based on its website. It’s accredited as an RCVS Cat Friendly Clinic, and the practice states it treats a wide variety of pets beyond cats and dogs (including small mammals, birds and reptiles). In the latest reviews available to us, owners repeatedly mention friendly, professional consultations with clear explanations, and one reviewer describes a home visit to reduce stress for a multi-cat household. A couple of reviews also note a contrast between the clinic feeling like it “could use a bit of tender loving care” while the clinicians themselves are “fantastic.”
Bristol A.R.C. Clinic is described in reviews as a charity-run animal rehoming organisation rather than a traditional veterinary practice. People mention adopting dogs, bringing in stray animals, and donating goods to support the animals, with staff and volunteers described as helpful during visits. Reviews also include a serious complaint about a stray cat being euthanised without the finder being informed, which conflicts with other accounts of supportive rehoming work.
Concrete details mentioned by reviewers include
- •Adopting a dog and being supported during a visit (including help for a family member with severe anxiety).
- •Rehoming “abandoned” animals and accepting donated goods.
- •Notices and leaflets on-site to inform visitors.
- •One report that a stray cat handed in was euthanised later, with the person who brought the cat in saying they were not notified.
Bristol A.R.C. Clinic is described in reviews as a charity-run animal rehoming organisation rather than a traditional veterinary practice. People mention adopting dogs, bringing in stray animals, and donating goods to support the animals, with staff and volunteers described as helpful during visits. Reviews also include a serious complaint about a stray cat being euthanised without the finder being informed, which conflicts with other accounts of supportive rehoming work.
Concrete details mentioned by reviewers include
- •Adopting a dog and being supported during a visit (including help for a family member with severe anxiety).
- •Rehoming “abandoned” animals and accepting donated goods.
- •Notices and leaflets on-site to inform visitors.
- •One report that a stray cat handed in was euthanised later, with the person who brought the cat in saying they were not notified.
Our Score (67/100)
Highcroft Veterinary Group – Shirehampton Village Vets is part of the Highcroft Veterinary Group. Based on the clinic website, the wider group offers a broad small‑animal service (including dentistry, surgery, imaging and in‑house lab work) and also lists care for exotics (such as reptiles and birds). The website also states 24‑hour emergency care is available via a dedicated on-site emergency service called MiNightVet Bristol.
From the latest written reviews available to us, owners describe
- •Same-visit end-of-life care for an older cat, handled “calmly and efficiently,” with the vet offering reassurance afterwards.
- •Remote triage advice from a photo of a cat’s eyelid lump, described as “free advice” and “nothing to worry about.”
- •Mixed experiences on clinical assessment: one reviewer says an ongoing ear discharge was dismissed until the dog’s pain worsened, while other reviewers report quick, professional help when they needed a vet.
Highcroft Veterinary Group – Shirehampton Village Vets is part of the Highcroft Veterinary Group. Based on the clinic website, the wider group offers a broad small‑animal service (including dentistry, surgery, imaging and in‑house lab work) and also lists care for exotics (such as reptiles and birds). The website also states 24‑hour emergency care is available via a dedicated on-site emergency service called MiNightVet Bristol.
From the latest written reviews available to us, owners describe
- •Same-visit end-of-life care for an older cat, handled “calmly and efficiently,” with the vet offering reassurance afterwards.
- •Remote triage advice from a photo of a cat’s eyelid lump, described as “free advice” and “nothing to worry about.”
- •Mixed experiences on clinical assessment: one reviewer says an ongoing ear discharge was dismissed until the dog’s pain worsened, while other reviewers report quick, professional help when they needed a vet.
Tibbs and Simmons Farm Vets Ltd appears primarily oriented toward farm and equine work, with multiple owners discussing horse/pony care and one reviewer explicitly describing the vet they saw as a “large farm animals” vet. The available reviews include detailed equine call-out experiences (including night-time attendance and follow-up phone check-ins) alongside a sharply critical account of a small-animal visit involving blood sampling, medication dispensing, and billing confusion. No corporate group ownership is stated in the information provided.
Concrete examples mentioned by reviewers include
- •Night-time on-call attendance for a horse with colic symptoms, plus regular phone check-ins and a second visit around midnight.
- •Treatment and advice ranging from routine injections to managing acute stress laminitis in a mare.
- •A small-animal (cat) visit involving blood work and repeat medication, where the owner reported a difficult blood draw attempt, unclear medication explanation, and a later £50 bill that the practice reportedly said was “sent in error”.
Tibbs and Simmons Farm Vets Ltd appears primarily oriented toward farm and equine work, with multiple owners discussing horse/pony care and one reviewer explicitly describing the vet they saw as a “large farm animals” vet. The available reviews include detailed equine call-out experiences (including night-time attendance and follow-up phone check-ins) alongside a sharply critical account of a small-animal visit involving blood sampling, medication dispensing, and billing confusion. No corporate group ownership is stated in the information provided.
Concrete examples mentioned by reviewers include
- •Night-time on-call attendance for a horse with colic symptoms, plus regular phone check-ins and a second visit around midnight.
- •Treatment and advice ranging from routine injections to managing acute stress laminitis in a mare.
- •A small-animal (cat) visit involving blood work and repeat medication, where the owner reported a difficult blood draw attempt, unclear medication explanation, and a later £50 bill that the practice reportedly said was “sent in error”.
Animal House Vets is a multi-branch practice (the website describes four clinics) focused on cats and dogs, offering routine care alongside dentistry, surgery, and stated 24-hour emergency/out-of-hours arrangements. In reviews, owners describe being fitted in quickly for urgent situations (including end-of-life care) and getting frequent progress updates during short-term intensive treatment. However, there are also reviews describing a failure to be seen when emergency care was needed shortly after 5pm, with the owner reporting their cat died soon after.
Concrete details mentioned include
- •A “kitten package” that includes vaccinations, a microchip (inserted while under anaesthetic during neutering), and a bag of dry kitten food (neutering not included).
- •Updates “every few hours” during a week of repeat visits for a cat.
- •An instance where a vet returned early from lunch to see an unregistered cat needing urgent euthanasia.
Animal House Vets is a multi-branch practice (the website describes four clinics) focused on cats and dogs, offering routine care alongside dentistry, surgery, and stated 24-hour emergency/out-of-hours arrangements. In reviews, owners describe being fitted in quickly for urgent situations (including end-of-life care) and getting frequent progress updates during short-term intensive treatment. However, there are also reviews describing a failure to be seen when emergency care was needed shortly after 5pm, with the owner reporting their cat died soon after.
Concrete details mentioned include
- •A “kitten package” that includes vaccinations, a microchip (inserted while under anaesthetic during neutering), and a bag of dry kitten food (neutering not included).
- •Updates “every few hours” during a week of repeat visits for a cat.
- •An instance where a vet returned early from lunch to see an unregistered cat needing urgent euthanasia.
Animal Health Centre is a small-animal veterinary practice established in 2002. It handles a broad range of routine and medical needs for dogs, cats and small pets (including rabbits, ferrets, guinea pigs and hamsters), with facilities listed for an in-house lab plus X‑ray and ultrasound. The practice is accredited as an RCVS General Practice and a Cat Friendly Clinic (Silver). It is also described as a veterinary nurse training facility. Out-of-hours emergencies are provided by MiNightVet (with full-time night staff), rather than being handled in-house overnight.
Animal Health Centre is a small-animal veterinary practice established in 2002. It handles a broad range of routine and medical needs for dogs, cats and small pets (including rabbits, ferrets, guinea pigs and hamsters), with facilities listed for an in-house lab plus X‑ray and ultrasound. The practice is accredited as an RCVS General Practice and a Cat Friendly Clinic (Silver). It is also described as a veterinary nurse training facility. Out-of-hours emergencies are provided by MiNightVet (with full-time night staff), rather than being handled in-house overnight.