Leonard Brothers Veterinary

Leonard Brothers Veterinary is a small-animal practice that advertises consultations plus referral-style services including ophthalmology, orthopaedics and veterinary acupuncture. The clinic is listed as a Cat Friendly Clinic and as a veterinary nurse training facility. It also promotes a Pet Health Club® Plus plan where consultations are included (as stated on the website).

From the latest reviews, owners most often describe quick access to appointments, reception staff who can answer practical questions, and vets/nurses who explain options in detail—including for pets with multiple conditions and allergies. There is also a clear point of disagreement around urgent care: one recent review says the practice no longer provides out-of-hours care as it used to, while the website states that emergency services are available.

Services

Services mentioned on the clinic website and/or in reviews include

• •Consultations (also stated as included within a Pet Health Club® Plus plan)
• •Ophthalmology
• •Orthopaedics
• •Veterinary acupuncture
• •Emergency services (mentioned on the website; one recent reviewer disputes out-of-hours availability)

Other capabilities reflected in reviews

• •Managing ongoing/chronic issues and allergies, with explanations given “in full detail”
• •Care for senior pets and support in end-of-life care (kindness “in the last few weeks of her life”)

People

• •Aimee (role not stated): singled out by name for “years of expertise and care,” including kindness during a pet’s final weeks.
• •Reception team: repeatedly mentioned as knowledgeable/helpful, and as part of what made visits run smoothly (including being able to get appointments “extremely quickly”).
• •Vets and nurses (not individually named): owners describe them as taking time to explain treatment options clearly, and being consistent with a pet’s history (“fully versed with my pet’s history”).

Reviews

Google rating: 4.8 stars from 228 reviews. “”

• •Speed and convenience of appointments: one owner reports getting an appointment “extremely quickly” and at a convenient time.
• •Clear explanations and informed decision-making: several reviews mention treatment options being explained in detail and in an understandable way; one owner specifically valued thorough explanations for a dog with multiple conditions and allergies.
• •Reception and clinical team contributions: receptionists described as knowledgeable/helpful; vets and nurses described as effective at putting pets at ease.
• •Out-of-hours/emergency care is contested: a recent 1-star review says out-of-hours provision has stopped compared with the past, while the website states emergency services are available.
• •Cost feedback is limited: one review says the “price was fair,” without giving figures.