Medivet Whitchurch Barclay Moore Partnership

Medivet Whitchurch Barclay Moore Partnership is part of the Medivet group. It offers routine care such as microchipping and nail or claw trims, alongside ongoing monitoring including repeat blood tests for older pets, and it states that 24/7 emergency care is available with an overnight consultation fee. Recent feedback is largely very positive about the team’s kindness, thoroughness and communication, with some complaints about cost and one serious negative account about an urgent breathing case.

Services

• •Routine appointments and preventative care: owners mention first vet visits for puppies, microchipping, and nail or claw trims, with repeated praise for calm, gentle handling.
• •Medical monitoring and diagnostics: reviews describe repeat blood tests for thyroid and kidney monitoring in an elderly cat, with a full blood count also recommended through an outside laboratory.
• •Help with acute problems: recent feedback includes an appointment for a dog that was struggling with a paw problem and gland issue, with the team fitting the pet in despite being busy.
• •Emergency care: the practice states it provides 24/7 emergency care, including an overnight consultation fee for consultations between 7pm and 9am.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. One published fee is an overnight consultation charge of £130 for consultations between 7pm and 9am. Review feedback on cost is mixed: some owners felt out-of-hours care was very expensive, while others still praised the service they received.

People

• •Helen (vet): named by an owner for careful follow-up of an elderly cat, including spotting weight loss, suggesting a fuller testing plan, and explaining the next steps clearly.
• •Reception staff: often described as friendly and helpful from first contact.
• •Vets and nurses: reviews regularly praise the team for being gentle, compassionate and reassuring, especially with anxious pets.

Reviews

Google rating: 4.8/5 from 211 reviews.

• •Many owners describe the team as caring, kind and compassionate, with pets handled gently and nervous animals helped to settle.
• •Reviews also highlight thorough consultations and clear explanations, including good advice for a puppy’s first visit and careful discussion of test results and treatment plans.
• •There are positive examples of the practice being helpful when busy, including finding an appointment for an anxious dog with a paw and gland problem.
• •A smaller number of reviews raise cost concerns, particularly for out-of-hours care, and one reviewer reports a very poor experience involving an alleged lack of urgency in a breathing-difficulty case.