Rowe Veterinary Group – Vets in Yate
Clinic Overview
Rowe Veterinary Group runs six practices and positions itself as a first‑opinion provider for a wide mix of species (dogs, cats, small furries, birds and exotic animals). The group also describes access to a 24‑hour hospital (separately located) and an MRI facility (at another surgery). Recent reviews repeatedly mention smooth, well‑organised appointments and staff who take time to explain options and next steps. There’s also a clear negative account about how results were handled for a poorly dog (stool test results not communicated for days, and being told only one specific vet could discuss them), alongside a complaint about a higher-than-expected price for the same testing.
Concrete specifics owners mention include a “cats only clinic”, support with pet weight loss plans, and a waiting/seating area that felt well thought out and helped an anxious first-time visitor feel more at ease.
Services
- •First-opinion veterinary care for
- •Dogs and cats
- •Small furries
- •Birds
- •Exotic animals
- •Emergency care: the group states it has a 24‑hour hospital (separately located from this branch).
- •MRI facility: stated to be available at one of the group’s surgeries.
- •Cat-focused provision: reviewers mention a “cats only clinic”.
- •Weight management support: reviewers describe staff being supportive while helping get a pet’s weight down.
- •Diagnostics mentioned in reviews: stool sample testing (with follow-on blood tests discussed as a possible next step).
Pricing
- •One reviewer reports paying over £200 for stool sample testing, and over £350 total so far during their dog’s illness work-up.
- •The same reviewer says they were initially told samples would cost £100, then were charged £220 to send them off.
Reviews
4.7 stars from 325 reviews. The latest comments are mostly very positive about day-to-day care and how pets are handled, with one detailed complaint about delays/ownership of test-result communication and unexpected costs. “”
- •Appointments and the clinic visit experience: described as organised, running smoothly, and with a clean environment; one owner specifically mentions a well-thought-out seating area that helped an anxious first visit.
- •Handling and patience with pets: multiple owners say staff are good with cats and patient with more challenging dogs.
- •Communication: several owners say vets explain treatment options and next steps clearly; one owner reports the opposite experience when waiting days for stool test results and being told only the original vet could provide them.
- •Support beyond the consult: weight-loss support is explicitly mentioned.
- •Costs: one owner notes costs can be “on the higher side”; another gives a detailed account of higher-than-expected fees and feeling they received little progress/feedback for what they’d paid.
Special Services
Animals Treated at Rowe Veterinary Group
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Rowe Veterinary Group
Opening Hours
Hours
Reviews for Rowe Veterinary Group
Note: Showing the 5 most recent Google reviews out of 325 we track in total. Recent reviews may not be representative of overall sentiment.
Gary Boughton
a week ago
Friendly and helpful staff and vets are just as nice
margot westmacott
a month ago
Always excellent and kindness to myself as i have been very ill.
Stephen Hitchen
a month ago
Paul Dacey
a month ago
Amazing vets.
Liz Buist
2 months ago
Kerry Elsworth
2 weeks ago
Always so good with the cats, they even have a cats only clinic now. Very patient and kind. All members of staff are lovely and they were so supportive when we were trying to get out pets weight down. Highly recommend.
I MacMillan
4 weeks ago
A Caring and Professional Team at Rowe Vets – Yate I’ve had consistently positive experiences with Rowe Vets in Yate. The veterinary team is knowledgeable, compassionate, and genuinely committed to animal welfare. Whether it’s a routine check-up or an emergency, they’ve always treated my pets with kindness and care. You can tell they love what they do. The practice is well-organized, and appointments run smoothly. I’ve appreciated how clearly the vets explain treatment options and next steps—it’s reassuring to feel informed and involved. The reception staff are generally helpful and polite, and the environment is clean and welcoming. While costs can be on the higher side, I’ve found the quality of care justifies it. It’s worth it to know your pet is in safe hands. I’d recommend Rowe Yate to anyone looking for a reliable, professional, and caring veterinary service.
Lauren Dean
a month ago
Vets are lovely, receptionists are too. Shocking how it’s run. My dog has been very poorly for over a month now, he’s had a bad tummy and lost lots of weight in a short space of time. Paid over £200 to have stool samples tested. I called in to the practice to weight my dog on Tuesday, just to use the scales. I asked if the results from the samples were in and I was told yes, someone would call. Wednesday afternoon still no call so I called back, eager to know the results and get him on some medication to make him better! I was told that only the vet who saw me could give me the results, that she wasn’t in until Friday, and they’d leave her a message. All other vets were in clinics and I’d have to wait. Friday came, I left it until 4pm, no call. Chased up vets and all they said was they’d leave her another message to call and go through results. I’m surprised and saddened that if only a certain vet is allowed to give the results, why is time not allocated out of clinics to call and update us . At the end of the day, we have a poorly dog, who we are very concerned about, who we want better. The results came in 5 days ago (Saturday now!) and no one has called us or been available to let us know what’s wrong. If the sample is clear we have been told we need blood tests. Is 5 days of doing nothing not overkill when we could be getting on with getting him better? Let alone the fact that we have paid over £350 and we currently have nothing in return for this cost.i was Told by the vet that it would cost £100 for samples, when I dropped them back in after collecting them for three days, I was told it was £220 to send them off. Leaving me in a very awkward position at the counter with two young children and other people watching. Feel like no one cares about him or us.
Jacob Ricketts
2 months ago
Probably the best Vets i have ever used, i wouldn't take my dogs anywhere else. The staff are lovely they go above and beyond for any pets. One of our dogs is a bit challenging however Rowe are always happy to see him and go out of their way to help us.
Sue Grace
5 months ago
Being our first visit to this vets both myself and Teddie were a tad anxious. However there was no issues at all. Everyone was friendly and helpful. The seating area has been well thought out and everything was well organised. Teddies first trip to the vets was very pleasant making it easier for our next trip. He was totally relaxed 8n the car going home.
Nearby Vets
Explore more trusted veterinary clinics near Rowe Veterinary Group
Abbotswood Veterinary Centre
(0.9 miles)18 Abbotswood, Yate, Bristol BS37 4NG, UK
Yate Vets4Pets Ltd
(1 miles)1 Link Rd, Yate, Bristol BS37 4AY, UK
